Customer Service Specialist

4 weeks ago


Nashik, Maharashtra, India Cretekala Studio Private Limited Full time
Company Description

Established in 2019, Cretekala Studio Private Limited was founded by Siddhant Borade when he ventured into concrete design, starting with a BBQ table. With Siddhant's background in civil engineering, concrete was the material of choice. The company's innovative approach has resulted in stylish products such as planters, basins, and countertops. In just four years, Cretekala has grown into a leading name in the decorative concrete industry with a team of 40, redefining the landscape of concrete design through creativity and innovation.

Role Description

This is a full-time, on-site role for a Customer Service Specialist based in Nashik. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, handling customer inquiries, addressing and resolving issues, and maintaining a high level of customer experience. Daily tasks include managing phone communications, responding to email inquiries, and providing assistance to customers in a professional manner.

Qualifications
  • Customer Support, Customer Service, and Customer Experience skills
  • Customer Satisfaction and Phone Etiquette skills
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and collaboratively within a team
  • Previous experience in a customer service role is a plus
  • Bachelor's degree in Business Administration, Communications, or a related field is preferred


  • Nashik, Maharashtra, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 4,00,000

    Job OverviewWe are seeking a highly skilled and dedicated customer service professional to fill a key role in our organization.About the Position:The Customer Support Executive will play a vital part in providing accurate interpretation services to individuals from diverse linguistic backgrounds. The successful candidate will have excellent communication and...


  • Nashik, Maharashtra, India beBeeClientCare Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Support ProfessionalWe are seeking a customer-focused professional to provide exceptional support and ensure a positive customer experience.Primary Responsibilities:Provide primary support to clients via phone, email, and chat.Respond promptly to inquiries and provide accurate information about products and services.Resolve customer complaints...


  • Nashik, Maharashtra, India Ecomous Full time

    Company DescriptionEcomous is a D2C brands accelerator where we have exciting D2C brands across different niches like haircare, pet, and wellness.Role DescriptionThe Sales & Customer Experience Specialist will be responsible for ensuring a positive customer journey, from handling customer calls and following up with them regularly, to resolving issues and...


  • Nashik, Maharashtra, India beBeeCustomerSupport Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Customer Support Specialist Role SummaryA career as a Customer Support Specialist is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.Job Description:In this role, you will be responsible for providing top-notch support to customers worldwide through various support channels.Your...


  • Nashik, Maharashtra, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 8,00,000

    Job OpportunityWe are seeking a highly skilled and enthusiastic customer support professional to join our team. As a key member of our customer-facing team, you will be responsible for managing daily customer interactions, handling inquiries, resolving issues, and providing exceptional service.Key Responsibilities:Manage daily customer interactions through...


  • Nashik, Maharashtra, India beBeeCommunication Full time ₹ 30,000

    Customer Experience SpecialistThis challenging role in our e-commerce team requires excellent communication skills to deliver top-notch support to customers worldwide.Key ResponsibilitiesDevelop professional relationships with customers to resolve issues efficiently.Collaborate closely with colleagues to address customer concerns promptly.Requirements and...


  • Nashik, Maharashtra, India Dätwyler Full time

    In billions of syringes and in every second car worldwide Datwyler components make an important contribution to the safety of patients and drivers The high-tech company focuses on high-quality system-critical elastomer components and holds leading positions in attractive global markets such as healthcare mobility connectivity general industry and food ...


  • Nashik, Maharashtra, India LawSikho Full time

    We at LawSikho are seeking a dedicated & enthusiastic 'Support Associate' to join our team.Company website: https://lawsikho.com/ , https://skillarbitra.ge// Key Responsibilities:1. Respond promptly and effectively to student inquiries through various channels including email and phone.2. Provide accurate information about courses, policies, and procedures....


  • Nashik, Maharashtra, India TotalEnergies Full time

    Responsibilities:-Review & validation of Customer Enrolment in SAP and inducting them about company's policies and process for order placement.Managing the entire order cycle for the customers – Receipt→confirmation→Invoicing→DeliveryAcknowledge Customer orders in 24 hours and provide delivery information to them within 72 hoursPerforming invoicing...


  • Nashik, Maharashtra, India beBeeCustomerSupport Full time ₹ 1,20,000 - ₹ 1,50,000

    We are looking for a skilled customer service professional to join our team.About the Role:This is an excellent opportunity to make a difference in customer experience and contribute to our success. Key Responsibilities:Customer Support Expertise:Handle customer queries promptly and provide effective solutions.Manage and respond to customer feedback to...