Process Owner for Request Fulfillment and Service Catalog Management

4 weeks ago

Hyderabad, Telangana, India with one of the leading pharmaceutical product based organization Full time

Greetings from Allegis Global Solutions

Allegis is partnering with one of the leading pharmaceutical client, headquartered in the USA, currently expanding their development center in Hyderabad, India. We are seeking to fill the position of Process Owner for Request Fulfillment and Service Catalog Management

Position Details:

  • Role: Process Owner for Request Fulfillment and Service Catalog Management
  • Experience: 13 to 18 years
  • Location: Hyderabad, India (Permanent Role)

About the Opportunity:

This is a permanent position with a renowned pharmaceutical company that values innovation, quality, and excellence.

Basic Requirements:


• Bachelor's degree in IT, Business Administration, or a related field (or equivalent experience)


• 7+ years of experience in IT Service Management or a related discipline.


• Proven track record in managing or owning the Request Fulfillment and Service Catalog Management processes


• Strong knowledge of ITIL v3/v4 frameworks demonstrated by ITIL certification


• Experience with ITSM tools such as ServiceNow, Jira, or BMC Remedy.


• 12+ years of experience leading Services/teams or service management process execution

How to Apply:

Interested candidates can send their updated resume at ( ) or apply directly through this LinkedIn post.

Regards,

Subhashree Nayak

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