IT Software Asset Manager

2 days ago


Hyderabad, Telangana, India beBeeItSupport Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title:

An IT Support Specialist plays a crucial role in ensuring seamless technical assistance to computer users, providing prompt solutions via various communication channels.

Main Responsibilities:
  • Software Lifecycle Management: The successful candidate will manage and maintain the lifecycle of licensed software for employees, including facilitation of business needs for ongoing support and upgrades.
  • Asset Tracking: Maintain Qualcomm-owned software assets in Service Now and Flexera tool, centralize asset information, create, update, issue, and reclaim software licenses to end-users.
  • Vendor Engagement: Engage directly with software vendors to acquire quotes for new software purchases, upgrades, maintenance renewals, and license usage questions clarification.
  • Request Fulfillment: Validate and fulfill requests for standard catalog software requested via the Service Now ticketing system, as well as non-standard software requests.
  • Distribution and Licensing: Distribute software, entitle software licenses based on established contracts and license usage rules, and support global needs from the centralized SWAM Team.


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