Chat Support Associate

5 days ago


Kolkata, India People Prime Worldwide Full time

About the Company Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future. Job Title: Chat Support Associate Location: Kolkata Experience: 0–1 Years Employment Type:Permanent Notice Period:Immediate Joiners Only Interview Mode:Face to Face Mode: WFO(Completely Night Shifts) About the Company Our client is a reputed organization handling Member & Relationship Management in the healthcare sector (UHG Process). They focus on delivering exceptional customer support through digital channels, maintaining high standards of communication, and ensuring compliance in all interactions. Job Description Handle member queries via chat and email promptly and professionally Provide accurate and complete information while maintaining a polite and empathetic tone Ensure timely resolution of issues while adhering to compliance and process guidelines Maintain data accuracy and proper documentation for all interactions Meet or exceed service quality and productivity targets Exhibit strong written communication, analytical thinking, and multitasking skills Mandatory Skills / Requirements Excellent written communication skills in English Typing speed: Minimum 35 WPM with 95% accuracy Strong comprehension and problem-solving ability Basic computer proficiency (MS Office, web navigation, CRM tools) Customer-service-oriented mindset with attention to detail Should not be enrolled in any full-time course Must be comfortable working from office and in night shifts Thanks



  • Kolkata, West Bengal, India Teleperformance (TP) Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Job descriptionHiring: International Chat ProcessCustomer Support AssociateLocation: Kolkata (Work from Office)Salary: 23/k CTC/monthExperience: Fresher and Experience can Apply.Eligibility:Education: Undergraduates and Graduates are eligible.Excellent written English communication versant 5Willing to work in rotational Night shifts (5.5 days/week)Selection...


  • Kolkata, West Bengal, India Teleperformance (TP) Full time ₹ 2,76,000 per year

    Job descriptionHiring: International Chat ProcessCustomer Support AssociateLocation: Kolkata (Work from Office)Take Home: 18,500 | CTC: 23,000/monthExperience: Experienced in International Chat Support is mandatory.Eligibility:Education: Graduates onlyExcellent written English communication versant 5Willing to work in rotational Night shifts (5.5...


  • Kolkata, India People Prime Worldwide Full time

    About the CompanyOur client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.Job Title: Chat...


  • Kolkata, India People Prime Worldwide Full time

    About the CompanyOur client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.Job Title: Chat...

  • chat support

    1 week ago


    Kolkata, India People Prime Worldwide Full time

    Job Title:Chat Support Associate Location: Kolkata Experience: 0–1 Years Employment Type: Permanent Notice Period: Immediate Joiners Only Interview Mode: Face to Face Mode : WFO(Completely Night Shifts) About the Company Our client is a reputed organization handling Member & Relationship Management in the healthcare sector (UHG Process). They focus on...

  • Chat Support

    5 days ago


    Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Roles and ResponsibilityProvide exceptional customer service through chat support.Handle customer inquiries and resolve issues professionally.Work on blended processes, including both human and automated interactions.Collaborate with team members to achieve process goals.Maintain accurate records of customer interactions.Continuously improve knowledge and...


  • Kolkata, India People Prime Worldwide Full time

    Job Title:Chat Support Associate Location: Kolkata Experience: 0–1 Years Employment Type: Permanent Notice Period: Immediate Joiners Only Interview Mode: Face to Face Mode : WFO(Completely Night Shifts) About the Company Our client is a reputed organization handling Member & Relationship Management in the healthcare sector (UHG Process). They focus on...


  • Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Roles and ResponsibilityRespond to customer inquiries and resolve issues professionally and courteously.Provide timely and accurate information to customers via chat.Utilize problem-solving skills to address complex customer complaints.Collaborate with internal teams to improve overall customer experience.Maintain high product knowledge to effectively...

  • Chat Support

    1 week ago


    kolkata, India Mervice Infotech Private Limited Full time

    We are Hiring - Customer care Executive,Voice & ChatWork from office jobJob Location - Kolkata sector 5Voice & Chat processSalary - 10k to 15k depends on the interview processWe need immediate joinerminimum 12th Pass requiredThanks & RegardsRakesh Adhikary Job Type: Full-timePay: ₹10, ₹15,000.00 per monthBenefits:Provident FundWork Location: In person

  • chat support

    1 week ago


    Kolkata, India People Prime Worldwide Full time

    Job Title:Chat Support AssociateLocation: KolkataExperience: 0–1 YearsEmployment Type:PermanentNotice Period:Immediate Joiners OnlyInterview Mode:Face to FaceMode: WFO(Completely Night Shifts)About the CompanyOur client is a reputed organization handling Member & Relationship Management in the healthcare sector (UHG Process). They focus on delivering...