
ORM Executive
2 weeks ago
Note: Candidates based out of Mumbai with a minimum Notice Period would be preferred
- Monitor online platforms, including social media (Facebook, Twitter, Instagram, LinkedIn etc.), review websites, forums, etc., to identify mentions of the brand.
- Regularly assess the sentiment and tone of online conversations related to the brand.
- Respond to online reviews and comments in a timely and professional manner, addressing both positive and negative feedback.
- Escalate and coordinate responses for complex or sensitive issues to appropriate teams.
- Analyze online content trends and patterns to identify potential reputation threats or opportunities.
- Develop and execute ORM strategies to enhance the brand's online reputation.
- Work with cross-functional teams to implement corrective actions and improvements.
- Assist in crisis management by monitoring and addressing online issues promptly and effectively.
- Prepare regular reports on online reputation metrics, trends, and actionable insights.
- Manage work efficiently, generate ideas collaboratively with the team
- Maintaining daily, weekly, and monthly trackers
- Liaise with clients and stakeholders and ensure client satisfaction
- Stay updated on industry best practices and emerging trends in ORM.
- Propose and implement process improvements to enhance ORM effectiveness.
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ORM Executive
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ORM Executive
2 weeks ago
Mumbai, Maharashtra, India Schbang Full timeNote: Candidates based out of Mumbai with a minimum Notice Period would be preferred Monitor online platforms, including social media (Facebook, Twitter, Instagram, LinkedIn etc.), review websites, forums, etc., to identify mentions of the brand. Regularly assess the sentiment and tone of online conversations related to the brand. Respond to online reviews...
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Online Reputation Executive
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CRM Business Development Manager
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Customer Support
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Mumbai, Maharashtra, India More Retail Mrpl Full timeJob DescriptionWe are looking for a dedicated Online Reputation Management (ORM) Associate to join our team. The ORM Associate will play a key role in managing and strengthening our brand's online presence, addressing customer queries, tracking online reviews, and fostering a positive brand image across digital platforms. This role is ideal for a proactive,...
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Social Media Executive
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Sr. Account Executive
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Sr. Account Executive
3 weeks ago
Mumbai, Maharashtra, India SoCheers Full timeExperience: 2 year to 3 years Who are you? You should be someone who can develop and maintain smooth relationships with the client. You should be able to develop open and effective communication channels with the client. You should be someone who has an eye for attention to detail and who ensures quality is exceptional. You should have a personable and...