Senior SuccessFactors Engineer

About the Company: Colliers is committed to delivering exceptional services and solutions in the real estate sector, fostering a culture of innovation and collaboration.

About the Role: The Senior SuccessFactors Engineer will be primarily responsible for ongoing operation and supporting (or conducting) minor configuration and change requests.

Responsibilities:

• Larger or more complex changes/enhancements will be constituted as a project and will be managed in conjunction with the AMS Provider(s).
• The team will manage a prioritized backlog of enhancements/changes that has been agreed with the SuccessFactors Product Owner.
• These changes will be taken through a standard Development, Test, Release cycle by the Platform Team involving the AMS provider as appropriate.
• Senior SuccessFactors Engineer will conduct minor fixes, developments/enhancements and activate new features in accordance with an agreed plan/roadmap for delivery into Live Service.
• Responsible for setting systems administration requirements, communication, and system security administration to minimize risk of security breaches and other vulnerabilities.
• Senior SuccessFactors Engineer ensures that HR and Finance systems adhere to organizational processes, policies, local regulations, and guidelines (e.g., authentication system integration, some users have full access to SAP Platform solutions, and others will have more restricted access).
• Senior SuccessFactors Engineer will manage renewals of certificates (e.g., SAP upgrades or SuccessFactors platform and capabilities and acts on release notes, such as changes to SSO authorization token or SSL certificate renewals).
• Investigate & resolve technical issues. Rolling out fixes/upgrades to software, as needed.
• Ensure that Colliers 3-tier environments (i.e., Development; test; production) remain aligned and that any code or configuration changes follow Colliers standard lifecycle approach.
• Update technical documentation to ensure it is kept current and in line with configuration changes made.
• Liaise with SAP core product support (SuccessFactors) as well as the Application Management Service retained to provide expert issue resolution.
• Perform root cause analysis for production errors.

Qualifications:

• Significant experience working with SuccessFactors Core product (Employee Central).
• Possess strong technical knowledge of SAP Cloud Platform integration as well as wider integration technologies, middleware platforms, and APIs.
• Experience of delivering integrations using SAP Technology, including Integration Suite, SuccessFactors, etc.
• Ideally having worked with SAP for five to ten years through a combination of implementation and support roles.
• Experience in operating (or helping to establish) a SAP centers of excellence.
• Proven experience in application integration, preferably in a complex enterprise environment that spans both a cloud and on-premise landscape.
• Good programming skills in at least one language (JAVA, C, C++) as well as SQL and XML.
• Problem solving mindset. Have a systematic approach to troubleshooting integration issues, identifying root causes, and implementing appropriate solutions.
• Stay updated on industry trends and emerging technologies related to SAP and Integration Technologies/best practice.

Required Skills:

• Strong organizational skills and a willingness to get fully involved/immersed in improving Colliers IT Services to customers.

Preferred Skills:

• Experience in application integration, preferably in a complex enterprise environment.

Pay range and compensation package: Competitive salary and benefits package.

Equal Opportunity Statement: Colliers is committed to diversity and inclusivity in the workplace, ensuring equal opportunity for all employees and applicants.

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