Application Support Engineer Trainee

7 days ago

Mumbai, India RunLoyal: Pet Software Full time

Job Title: Application Support Engineer Trainee

Company: RunLoyal

Location: Coimbatore 


About RunLoyal


RunLoyal is a rapidly growing SaaS company based in Atlanta, GA, transforming the pet care industry through our powerful, cloud-based platform. Our custom-branded app helps pet care businesses manage operations, engage customers, and grow revenue.

We’re looking for a Junior Application Support Engineer who is eager to grow, learn, and be part of something extraordinary. You’ll get the chance to work alongside our architects, senior engineers, and product leaders—building your skills while helping us revolutionize the pet care industry with cutting-edge tech and AI-driven innovation.

What You’ll Do


  • Be the first line of technical support for our US-based customers, helping them succeed with our SaaS platform.
  • Troubleshoot product issues and work closely with senior engineers to resolve them.
  • Collaborate with developers, architects, and product teams to improve product stability and performance.
  • Create and update internal knowledge base articles and support documentation.
  • Get hands-on with real-world products, learning not just support but how SaaS platforms are built, scaled, and maintained.
  • Contribute ideas around AI, automation, and innovation as we continue to grow our platform.


What We’re Looking For


  • 1–2 years of experience in application support or working with live SaaS/web products (no freshers).
  • Hands-on experience with Java and Angular (must-have; especially if you’ve worked on real products).
  • Highly proficient in MySQL (must-have).
  • Exposure to AWS or Linux (certifications a plus, but not mandatory).
  • Experience with ticketing, monitoring, and logging tools (mention what you’ve used).
  • Strong communication skills (written and verbal) and a collaborative mindset.
  • Analytical problem-solving ability and curiosity to learn new tools and technologies.
  • Willingness to work in rotational shifts, including complete night shifts (US hours), and a 6-day working setup (with weekends/holidays included when needed).


Why Join Us?
  • Grow fast: Work directly with senior engineers, architects, and leaders who will mentor you.
  • Real impact: Your work will directly help pet care businesses thrive across the US.
  • Innovation & AI: Be part of new projects where AI and automation are reshaping customer support.
  • Career ladder: From junior to lead, we’ll help you carve out your career path at RunLoyal.
  • Pet + Tech: Combine your love for technology with a mission that makes pets’ lives better.


Our Values (What We Live By)
  • Kindness – assume positive intent, support each other, celebrate wins.
  • Trust – authentic, humble, and empathetic teamwork.
  • Fearlessness – bold, honest, and unafraid to challenge assumptions.
  • Ownership – take initiative and be accountable for impact.
  • Curiosity – always learning, always innovating.


Benefits
  • Competitive salary and growth opportunities.
  • Exposure to cutting-edge SaaS and AI technologies.
  • A chance to work with global teams in a dynamic startup environment.
  • An opportunity to make your mark in a fast-growing company.


RunLoyal is an equal opportunity employer, and we value diversity at our company. We don’t discriminate based on race, religion, color, national origin, gender, sexual orientation, age,  marital status, veteran status, or disability status. 


To Apply: 

Please submit your resume and cover letter to  jointhepack@runloyal.com


  • Testing Engineer- Trainee

    2 weeks ago

    Mumbai, India Syntech Electromech Full time

    Company: Syntech Electromech Pvt. Ltd. Job Title: Testing Engineer- Trainee Department: - Field Service Engineer Location: Pan India (This role requires extensive travel to client sites across India) About Syntech Electromech Private Limited Syntech Electromech Private Limited is an independent, fast-growing engineering group offering a wide range of...

  • Testing Engineer- Trainee

    8 hours ago

    Mumbai, Maharashtra, India Syntech Electromech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company: Syntech Electromech Pvt. Ltd. Job Title: Testing Engineer- Trainee Department: - Field Service Engineer Location: Pan India (This role requires extensive travel to client sites across India) About Syntech Electromech Private Limited Syntech Electromech Private Limited is an independent, fast-growing engineering group offering a wide range of...

  • Trainee Application Support Executive

    3 days ago

    Mumbai, Maharashtra, India Extrieve Technologies Full time

    **Job Category**:Onsite**Job Type**:Full Time**Job Location**:Mumbai**Qualification**:Graduation in any field**Experience**:0-2 Years**Job Title**: Trainee Application Support Executive. **Job Location**: Mumbai (HDFC Bank Kanjur Marg or Kotak Bank at Goregaon East / Thane). **Experience**: 0-2 Years. **Reports To**: Onsite Team Leader **Eligible for**:...

  • Desktop Support Trainee

    3 days ago

    Mumbai, India Team Computers Pvt Ltd Full time

    Payroll Company: Team Computers Client organization: LIC Designation: Desktop support Engineer / Trainee **Location**:Thane** **"Salary: upto 10K Monthly CTC ( Not in Hand)"** **Experience: 0 to 1 years** **Interview Round: Telephonic** **Skills Required: Hardware & Software troubleshooting, LAN, WAN Configuration.** **Job description** **Roles and...

  • Engineer Trainee

    2 weeks ago

    Mumbai, India Bridge Waves Full time

    Requirement for post of Engineer Trainee with skills:fresher can apply BE/ B Tech - Mechanical/ Civil/ Electrical engineering min 1+ year exp (pref)good communication skills in EnglishLoc : Goregaon, Mumbai salary upto 3 lacs urgent opening

  • Associate (Trainee)

    1 week ago

    Mumbai, Maharashtra, India Brennan IT Full time

    **Position: Associate (Trainee)** **Location: GSC IND (Mumbai & Kochi)** **Eligibility: Fresh Graduates (2024 / 2025 pass outs only)** **Purpose Of Role** This role offers a guided learning path, with the goal of preparing trainees for seamless integration into full-time roles. Trainees will be supported by mentoring, assessments, and practical exposure to...

  • Graduate Engineer Trainee

    2 days ago

    Mumbai Metropolitan Region, India SUJAN INDUSTRIES Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Graduate Trainee Engineer (Electrical)Department: Purchase or SolarLocation: BandraJob Type: Full-time (Fresher Opening to 1 year)About The RoleWe are looking for enthusiastic and self-motivated Graduate Trainee Engineers with an Electrical background to join our Purchase and Solar Department. This is an excellent opportunity for fresh graduates...

  • Application Support Engineer

    2 days ago

    Mumbai, Maharashtra, India IIGM Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionIIGM is a leading technology partner and service provider in India, representing global leaders in manufacturing equipment for the apparel, home fashions, technical textiles, composites, and electrical industries. Specializing in areas such as automated cutting, industrial sewing, finishing machines, productivity solutions, ERP systems,...

  • Tally Support Trainee

    1 week ago

    Andheri, Mumbai, Maharashtra, India Antraweb Technologies PVT. LTD Full time

    **Looking For Tally Support Trainee Fresher,** **Graduation Must be completed (Commerce Background)** **Age - 20-24yr** **Location -Andheri E** **Tally Must be completed and have Knowledge of Tally** - **Work Responsibility**_ - **(Training Would be provided by Seniors )**_ - **Help customers with any technical problems** they face while using Tally. -...

  • Application Support Engineer

    10 hours ago

    Mumbai, Maharashtra, India 3Pillar Global Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior Application Support Engineer At 3Pillar, we focus on providing exceptional support for cutting-edge technologies that revolutionize industries. As a Senior Application Support Engineer, you'll play a crucial role in our dynamic team, contributing to critical projects that redefine urban living, establish new media channels for enterprise companies, or...