Senior Process Manager
19 hours ago
Qualifications Education : Bachelor’s or master’s in business or engineering Certifications : Certifications such as LEAN or Six Sigma is a must. PMP is highly preferred Skills and experience Sr. Process Manager should have overall experience of 12-15 years with following skills and experience 5+ years of experience in business process analysis. Project management experience is preferred. Expert in doing analysis on Excel or other analytical tools Proven experience in business process efficiency, automation and change management. Strong analytical skills with the ability to collect, interpret complex data and identify root causes to help solve problems Proficiency in Microsoft Office suite, including Excel, PowerPoint and Visio. Must be a team player and able to work effectively at all levels in an organization Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels. Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3/v4, TQM or ISO 9000:2000. Familiarity with process mapping and modelling techniques. Familiarity with automation, data analytics and visualization tools is a must
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Process Flowchart Designer
2 days ago
Pune, India Process Consultant Full time**Key Responsibilities**: - Design Process flowcharts in Microsoft PowerPoint based on provided guidelines and content in Excel format - Ensure accuracy, clarity, and visual appeal in the presentation of complex processes - Demonstrate great presentation and documentation skills - Maintain a high level of attention to detail and perfection in the creation...
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Senior Process Manager
1 week ago
Pune, Maharashtra, India eClerx Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionCustomer Operations –Chat and Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Job ID_Shift Timings – Flexible 24x7 |Management Level – Senior Manager Specialisation – International BPO, Chat/Inbound voiceeClerx is looking to hire an experienced professional with 8-12 years of experience. As part...
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Senior Process Manager
2 days ago
Pune, India eClerx Full timeSenior Process Manager – KYC Pune / Mumbai / Chandigarh| Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: SPM| Travel Requirements: NA Senior Process Manager Role and responsibilities: Take leadership role independently managing back office operations Client Management – establish self as a valued partner and work closely...
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Senior Process Manager
7 days ago
Pune, Maharashtra, India eClerx Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionCustomer Operations – Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Location- PuneShift Timings – Flexible 24x7 |Management Level – Senior ManagerSpecialisation – International BPO, Inbound About Us: At eClerx, we pride ourselves on providing exceptional customer service. Our inbound voice...
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Senior Process Manager
1 week ago
Pune, Maharashtra, India eClerx Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionCustomer Operations –Chat and Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Location- PuneShift Timings – Flexible 24x7 |Management Level – Senior ManagerSpecialisation – International BPO, Chat.About Us: At eClerx, we pride ourselves on providing exceptional customer service. Our chat contact...
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Senior Process Manager
2 days ago
pune, India eClerx Career Site Full timeSenior Process Manager – KYC Pune / Mumbai / Chandigarh| Full-time (FT) | Financial MarketsShift Timings: APAC/EMEA/US |Management Level: SPM| Travel Requirements: NAThe candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous...
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Senior Process Manager
1 week ago
Pune, Maharashtra, India eClerx Full time ₹ 8,00,000 - ₹ 24,00,000 per yearDescriptionSenior Process Manager – KYC Pune / Mumbai / Chandigarh| Full-time (FT) | Financial MarketsShift Timings: APAC/EMEA/US |Management Level: SPM| Travel Requirements: NAThe candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous...
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Senior Process Manager
1 week ago
Pune, Maharashtra, India eClerx Career Site Full time ₹ 20,00,000 - ₹ 25,00,000 per yearEssential Duties and Responsibilities:Regularly conducting thorough budget vs actual comparisons on a monthly basisAnalyze financial data to identify trends, variances, and opportunities for improvement.Validating PO and PO approval Partner with cross-functional teams to gather relevant information for financial analysis.Prepare monthly financial reports...
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Senior Process Manager
7 days ago
Pune, Maharashtra, India eClerx Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionSenior Process Manager – KYC Pune / Mumbai / Chandigarh| Full-time (FT) | Financial MarketsShift Timings: APAC/EMEA/US |Management Level: SPM| Travel Requirements: NAThe candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous...
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Senior Process Manager
3 days ago
Pune, Maharashtra, India eClerx Career Site Full timeSenior Process Manager – KYC Pune / Mumbai / Chandigarh| Full-time (FT) | Financial MarketsShift Timings: APAC/EMEA/US |Management Level: SPM| Travel Requirements: NAThe candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous...
