Senior Process Manager
2 days ago
Senior Process Manager – KYC Pune / Mumbai / Chandigarh| Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: SPM| Travel Requirements: NA Senior Process Manager Role and responsibilities: Take leadership role independently managing back office operations Client Management – establish self as a valued partner and work closely to achieve goals defined Independently handle all client escalations and lead mitigation steps to prevent future escalations Manage team of 70 plus people – training, onboarding, resource allocation, delivery management, performance appraisals, mentoring etc. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Lead various quality initiatives across processes managed Responsible for Business continuity, transformation and various audits Technical and Functional Skills: Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM) 10+ years of experience in handling team of minimum 20 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities. Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.
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Process Flowchart Designer
2 days ago
Pune, India Process Consultant Full time**Key Responsibilities**: - Design Process flowcharts in Microsoft PowerPoint based on provided guidelines and content in Excel format - Ensure accuracy, clarity, and visual appeal in the presentation of complex processes - Demonstrate great presentation and documentation skills - Maintain a high level of attention to detail and perfection in the creation...
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Senior Process Manager
1 week ago
Pune, Maharashtra, India eClerx Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionCustomer Operations –Chat and Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Job ID_Shift Timings – Flexible 24x7 |Management Level – Senior Manager Specialisation – International BPO, Chat/Inbound voiceeClerx is looking to hire an experienced professional with 8-12 years of experience. As part...
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Senior Process Manager
1 week ago
Pune, Maharashtra, India eClerx Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionCustomer Operations –Chat and Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Location- PuneShift Timings – Flexible 24x7 |Management Level – Senior ManagerSpecialisation – International BPO, Chat.About Us: At eClerx, we pride ourselves on providing exceptional customer service. Our chat contact...
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Senior Process Manager
7 days ago
Pune, Maharashtra, India eClerx Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionCustomer Operations – Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Location- PuneShift Timings – Flexible 24x7 |Management Level – Senior ManagerSpecialisation – International BPO, Inbound About Us: At eClerx, we pride ourselves on providing exceptional customer service. Our inbound voice...
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Senior Process Manager
3 days ago
pune, India eClerx Career Site Full timeSenior Process Manager – KYC Pune / Mumbai / Chandigarh| Full-time (FT) | Financial MarketsShift Timings: APAC/EMEA/US |Management Level: SPM| Travel Requirements: NAThe candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous...
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Senior Process Manager
1 week ago
Pune, Maharashtra, India eClerx Full time ₹ 8,00,000 - ₹ 24,00,000 per yearDescriptionSenior Process Manager – KYC Pune / Mumbai / Chandigarh| Full-time (FT) | Financial MarketsShift Timings: APAC/EMEA/US |Management Level: SPM| Travel Requirements: NAThe candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous...
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Senior Process Manager
42 minutes ago
Pune, Maharashtra, India eClerx Career Site Full time ₹ 8,00,000 - ₹ 24,00,000 per yearSenior Process Manager – KYC Pune / Mumbai / Chandigarh| Full-time (FT) | Financial MarketsShift Timings: APAC/EMEA/US |Management Level: SPM| Travel Requirements: NAThe candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous...
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Senior Process Manager
1 week ago
Pune, Maharashtra, India eClerx Career Site Full time ₹ 20,00,000 - ₹ 25,00,000 per yearEssential Duties and Responsibilities:Regularly conducting thorough budget vs actual comparisons on a monthly basisAnalyze financial data to identify trends, variances, and opportunities for improvement.Validating PO and PO approval Partner with cross-functional teams to gather relevant information for financial analysis.Prepare monthly financial reports...
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Senior Process Manager
7 days ago
Pune, Maharashtra, India eClerx Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionSenior Process Manager – KYC Pune / Mumbai / Chandigarh| Full-time (FT) | Financial MarketsShift Timings: APAC/EMEA/US |Management Level: SPM| Travel Requirements: NAThe candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous...
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Senior Process Manager
4 days ago
Pune, Maharashtra, India eClerx Career Site Full timeSenior Process Manager – KYC Pune / Mumbai / Chandigarh| Full-time (FT) | Financial MarketsShift Timings: APAC/EMEA/US |Management Level: SPM| Travel Requirements: NAThe candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous...
