Technical Support Engineer
6 days ago
Key Responsibilities: - Provide Support: Offer day-to-day support to clients, troubleshooting issues relatedto Microsoft Business Central ERP including modules like Sales, Purchasing,Warehouse, Manufacturing and Finance and other application maintenance - Issue Resolution: Resolve system errors, data discrepancies, and user inquiriespromptly and effectively. Track and document support issues and resolutions. - System Maintenance: Perform routine system maintenance tasks such as applyingupdates, patches, and ensuring smooth system performance. - User Assistance: Assist users with navigating the system, answering questions, andproviding guidance on best practices. - Root Cause Analysis: Investigate and resolve root causes of recurring issues andsuggest improvements. - Collaboration: Work with internal technical teams or third-party vendors to resolvemore complex issues or implement system improvements. - Testing & Debugging: Conduct basic system testing and help identify issues duringupdates, upgrades, or integrations. - User Training: Provide on-demand training to users on new features or processes andensure clients are using Business Central optimally. - Documentation: Maintain detailed documentation of support cases, solutions, andconfigurations.Qualifications: - Bachelor’s degree in Information Technology, or a related domain - 0–1 years of experience in application support, IT support, or sales operations - Solid understanding of Business Central core modules (e.G., Sales, Inventory,Manufacturing). - Familiarity with system upgrades, patching, and release management. - Strong analytical and problem-solving skills. - Excellent communication and coordination skills. - Ability to work independently and handle multiple support tickets simultaneously.Key Skills: - Experience in implementing or supporting business process automation. - Familiarity with MS SQL or database management. - Previous experience in a support role within a professional services firm is preferred.Languages Known: - English & TamilSoft Skills: - Strong problem-solving - Excellent communication and interpersonal skills - Capable of handling user queries with understanding and patience - Adaptability to changing systems and business needs - Effective time management and multitasking abilities - Collaboration across cross-functional teams
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Technical Support Engineer
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madurai, India beBeeTechnical Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. This is an exciting opportunity to provide technical support and implementation expertise for the Talkdesk platform across multiple EMEA-based projects.The successful candidate will work as a subcontractor to assist with day-to-day Talkdesk operations,...
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Madurai, India RingCentral Full timeSay hello to possibilities. It’s not everyday that you consider starting a new career. We’re Ring Central, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human...
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Technical Support Engineer
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Madurai, India Aurolab Full timeKey Responsibilities:• Provide Support: Offer day-to-day support to clients, troubleshooting issues relatedto Microsoft Business Central ERP including modules like Sales, Purchasing,Warehouse, Manufacturing and Finance and other application maintenance• Issue Resolution: Resolve system errors, data discrepancies, and user inquiriespromptly and...
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Technical Support Engineer
4 weeks ago
Madurai, India Aurolab Full timeKey Responsibilities:• Provide Support: Offer day-to-day support to clients, troubleshooting issues relatedto Microsoft Business Central ERP including modules like Sales, Purchasing,Warehouse, Manufacturing and Finance and other application maintenance• Issue Resolution: Resolve system errors, data discrepancies, and user inquiriespromptly and...
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Technical Support Engineer
4 weeks ago
Madurai, India Aurolab Full timeKey Responsibilities:• Provide Support: Offer day-to-day support to clients, troubleshooting issues relatedto Microsoft Business Central ERP including modules like Sales, Purchasing,Warehouse, Manufacturing and Finance and other application maintenance• Issue Resolution: Resolve system errors, data discrepancies, and user inquiriespromptly and...
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Technical Support Engineer
4 weeks ago
Madurai, India Aurolab Full timeKey Responsibilities:• Provide Support: Offer day-to-day support to clients, troubleshooting issues relatedto Microsoft Business Central ERP including modules like Sales, Purchasing,Warehouse, Manufacturing and Finance and other application maintenance• Issue Resolution: Resolve system errors, data discrepancies, and user inquiriespromptly and...
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Technical Support Engineer
1 week ago
Madurai, India Aurolab Full timeKey Responsibilities:• Provide Support: Offer day-to-day support to clients, troubleshooting issues relatedto Microsoft Business Central ERP including modules like Sales, Purchasing,Warehouse, Manufacturing and Finance and other application maintenance• Issue Resolution: Resolve system errors, data discrepancies, and user inquiriespromptly and...
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IT Technical Support
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madurai, India beBeeTechnical Full timeJob Title: Technical Support Specialist About the RoleWe are seeking a skilled and customer-focused Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing high-quality technical assistance to users via phone, email, chat, or ticketing system.Your Key Responsibilities:Provide timely and...
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Technical Support Engineer
4 weeks ago
Madurai, India Aurolab Full timeKey Responsibilities: • Provide Support: Offer day-to-day support to clients, troubleshooting issues related to Microsoft Business Central ERP including modules like Sales, Purchasing, Warehouse, Manufacturing and Finance and other application maintenance • Issue Resolution: Resolve system errors, data discrepancies, and user inquiries promptly and...