Principal Consultant, PMO – End User Transformation

4 weeks ago


Bengaluru, Karnataka, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Principal Consultant, PMO – End User Transformation

In this role, you'llensure that plans established for projects are maintained / tracked to ensure the programme is managed in a manner that maximises probability of delivery of the project objectives.

Responsibilities

Supports the successful delivery of projects through effective facilitation, tracking and reporting.

Co-ordinates and administers the support that is required for the various forums that are required at the Project Level Refinement Forum

​​​Maintains the Project Management Plan (PMP)

​Ensures that the minimum artefacts required by the project are collated and maintained in a common document repository

​Assist the PM to best manage the frameworks which will ensure successful planning and delivery – aligned to nWOW, QPRs and Refinement Forum

​Co-ordinates various teams on Refinement Forum packs.​​

​​Administers the submission, review and approval process for investment requests submitted to the Refinement Forum (RF). Takes meeting notes for the RF

​Works closely with the PM on Refinement Forum packs updates

​Work with the Project Manager and Programme Finance teams to effectively manage the financials for the project. Also, support for QPR/MPR whenever needed.

​Supports PM/PgmM in preparing monthly update of Governance Dashboard to regional stakeholders

​Managing the Project Management Standard(PMS) Assurance framework for the Project/Agile

​Supporting the Project/Programme Steering Committee (PSC/PgSC) in preparing quality materials (ToR, Progress reports, Minutes etc.);

​Ensuring Project Tools is up to date including Project static data, status update including RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts

​Ensuring all artifacts are available for timely submissions to committees (AED/PED, Red packs, Closure Reports, etc.)

​Support refresh and implementation of the Project Management Standards (PMS) and System Delivery Framework (SDF);

​Provide the important updates from Group ePMO & Clarity Sprint Release to Project community;

​Coach & guide PMs in AED/PED preparation and subsequent project Management;

​Enhance/Maintain country PMO Library (Bridge Page) as central source of reference for PMs;

​Organise and co-ordinate PM sharing session;

​Support various management forum presentation deck and project data request.​

Qualifications we seek in you

Minimum Qualifications / Skills

A 'can do' attitude committed to doing 'what it takes' to deliver 

'Agile'. Whilst not being the subject matter expert, having the ability to learn quickly, listen, synthesize the issues and articulate clearly for senior management with recommendations.

Excellent communication and presentation skills; PowerPoint, written & oral

Ability to create effective work relationships across functions & borders

Focused, organised and results-oriented

Possesses good analytical / critical thinking skills

Meeting Group standards and familiarity with Project Management/nWoW standards, PED/QPR/MPR process, RAID reporting, Project lifecycle and related documents and phase gates 

Experience of Microsoft Project and Clarity/Plan View tools. 

Strong PMO experience within a large international, dynamic organisation

A proven track record of supporting successful projects delivery as PMO

Experience working within Financial Services and/or HR preferable

Familiar with agile methodologies, new ways of working

Good hands on usage of various tools Clarity/PlanView/JIRA/Confluence

Experience in Financials Management & tracking

High levels of personal accountability and proactive initiative taking

Ability to prepare high-quality presentations/refinement forum packs

Excellent stakeholder engagement skills and ability to adapt to different styles according to target audience

Ability to prioritise and have good time management, as well as having very close attention to detail

Project Management Certification in PMP or Agile is good to have

Have knowledge of structured project management methodologies such as PMI PMBOK and must be experienced in applying project management knowledge, skills, tools, concepts, and techniques.

Preferred Qualifications/ Skills

A bachelor's degree in IT, computer science, business management, or a related field.

Agile project management experience preferred

A Project Management Professional (PMP/Prince2) certification is good to have.



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