Software Onboarding Specialist

1 month ago


Bengaluru Bangalore, India timesjobs Full time
Job Description:

We are seeking a highly motivated and customer-oriented individual to join our team as a Software Onboarding Concierge. As a Software Onboarding Concierge, you will be responsible for ensuring a seamless onboarding experience for our clients, guiding them through the setup process, and addressing any questions or concerns they may have.

Requirements:

Graduate/H.S. in Arts/Commerce/Science stream.
Exceptional verbal and written English communication skills.
Minimum of 1 year experience in outbound U.S. sales/post sales service process.
Ability to work in U.S. shifts from home.

Responsibilities:

Conduct onboarding sessions with clients/prospects.
Provide proactive support to clients throughout the onboarding process.
Maintain accurate records of client interactions and feedback in the CRM system.

Benefits:

Fixed salary commensurate with experience and qualifications, plus bonus.
Job security in a stable and growing company.

Preference will be given to immediate joiners only.

Employment Type- Full-time


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