IT Support Specialist II

2 weeks ago


Hyderabad, India Parexel Full time

We are looking for a dedicated IT Support Specialist to join our team. 
In this role, you will be responsible for providing technical support to clinical applications. 
You will ensure that all Clinical applications are functioning optimally to support the ongoing business. 
Your duties will include troubleshooting technical issues. 
You will work closely with other IT professionals to ensure that all business/application related issues are resolved efficiently and effectively. 
The ideal candidate will have a strong background in IT support. 
Excellent communication and problem-solving skills are essential, as you will be working with a diverse group of users with varying levels of technical/business expertise.

Key Accountabilities:

  •  To work on the IT tickets raised by business related to the applications.
  • Understanding the business functionality of the applications that are being supported.
  •  Actively work with one or more functional areas within Parexel to align business process with systems and tools.
  •  Provide technical support to Clinical Business Users.
  •  Troubleshoot and resolve issues related to applications.
  •  Collaborate with other IT Team members.
  •  Document technical issues and solutions.
  •  Provide on-call support as needed.
  •  Provide excellent resolutions to all the Application issues.

    Requirements:

    •  Bachelor's degree in information technology, Computer Science, or a related field.
    •  Minimum of 1-3 years of experience in IT support.
    •  Excellent troubleshooting and problem-solving skills.
    •  Strong communication and interpersonal skills.
    •  Ability to work independently and as part of a team.
    •  Strong organizational and time management skills.
    •  Ability to manage multiple tasks and priorities.
    •  Ability to work in a fast-paced and dynamic environment.
    •  Strong attention to detail.
    •  Willingness to provide on-call support.
    •  Experience in SQL queries.


  • Hyderabad, India Parexel Full time

    When our values align, there's no limit to what we can achieve.   We are looking for a dedicated IT Support Specialist to join our team.  In this role, you will be responsible for providing technical support to clinical applications.  You will ensure that all Clinical applications are functioning optimally to support the ongoing business.  Your...


  • Nanakramguda, Hyderabad, Telangana, India Hurix Systems PVT LTD Full time

    **Job description**: We are looking for an Assessment Process Specialist from India for one of our India-based clients at Hyderabad. **Test Creation Administrator II**: The Test Creation Administrator II is an intermediate level support position in which the primary focus is on varied and sometimes complex administrative duties under direct supervision in...


  • Hyderabad, Telangana, India Hurix Systems PVT LTD Full time

    **Job description**: We are looking for an Assessment Process Specialist from India for one of our India-based clients at Hyderabad. **Test Creation Administrator II**: The Test Creation Administrator II is an intermediate level support position in which the primary focus is on varied and sometimes complex administrative duties under direct supervision in...


  • Hyderabad, India GHX Full time

    Role Summary :A Customer Support Analyst Level I / II works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-III will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support administrative tools. With this...


  • Hyderabad, India Technology Support Specialist Full time

    **Job Description: Customer Service Executive (Banking Sector)** **Position Overview**: **Requirements**: Education: Minimum graduation in any discipline. A background in finance, commerce, or banking will be an added advantage. Language Skills: Fluency in Hindi and English is mandatory, both written and verbal. Communication: Strong interpersonal and...


  • Madhapur, Hyderabad, Telangana, India Technology Support Specialist Full time

    Dear Greetings from CIS !! We are hiring for the voice process executives with extraordinary communication skills in English, Hindi and Telugu. Below are the respective job details. Role - CSE - Customer Support Executives (Associates and Team leads) Location: Hyderabad Experience: 0 - 5 Years Qualification: Graduation/Post graduation. Salary - Best...


  • Hyderabad, India Parexel Full time

    When our values align, there's no limit to what we can achieve.   Key Accountabilities:  To work on the IT tickets raised by business related to the applications. Understanding the business functionality of the applications that are being supported.  Actively work with one or more functional areas within Parexel to align business process with...


  • hyderabad, India Hathority - Integration & Innovation Full time

    Title:  Salesforce Support SpecialistLocation:  Hyderabad (Work from Office)Experience:  3-5 yearsJob Description:We are seeking an experienced Salesforce Support Specialist to join our team in Hyderabad. The ideal candidate will have a strong background in SFDC core and be proficient in Apex, Flows, and Field Service Lightning (FSL). Experience with...


  • Hyderabad, India Tek Support Full time

    Position Overview :We are seeking an experiencedQuality Complaints Specialistto manage and investigate customer complaints related to medical device products. This role involves ensuring all complaints are handled in compliance with regulatory requirements and company standards, while working closely with cross-functional teams to identify root causes and...


  • Hyderabad, India Hathority - Integration & Innovation Full time

    Title: Salesforce Support Specialist Location: Hyderabad (Work from Office) Experience: 3-5 years Job Description: We are seeking an experienced Salesforce Support Specialist to join our team in Hyderabad. The ideal candidate will have a strong background in SFDC core and be proficient in Apex, Flows, and Field Service Lightning (FSL). Experience with...


  • Hyderabad, India Hathority - Integration & Innovation Full time

    Title:  Salesforce Support Specialist Location:  Hyderabad (Work from Office) Experience:  3-5 years Job Description: We are seeking an experienced Salesforce Support Specialist to join our team in Hyderabad. The ideal candidate will have a strong background in SFDC core and be proficient in Apex, Flows, and Field Service Lightning (FSL)....


  • Hyderabad, India Hathority - Integration & Innovation Full time

    Title: Salesforce Support Specialist Location: Hyderabad (Work from Office) Experience: 3-5 years Job Description: We are seeking an experienced Salesforce Support Specialist to join our team in Hyderabad. The ideal candidate will have a strong background in SFDC core and be proficient in Apex, Flows, and Field Service Lightning (FSL). Experience with...


  • Hyderabad, India Tek Support Full time

    Position Overview:We are seeking an experienced Quality Complaints Specialist to manage and investigate customer complaints related to medical device products. This role involves ensuring all complaints are handled in compliance with regulatory requirements and company standards, while working closely with cross-functional teams to identify root causes and...


  • Hyderabad, India Tek Support Full time

    Position Overview:We are seeking an experienced Quality Complaints Specialist to manage and investigate customer complaints related to medical device products. This role involves ensuring all complaints are handled in compliance with regulatory requirements and company standards, while working closely with cross-functional teams to identify root causes and...


  • hyderabad, India Tek Support Full time

    Position Overview : We are seeking an experienced Quality Complaints Specialist to manage and investigate customer complaints related to medical device products. This role involves ensuring all complaints are handled in compliance with regulatory requirements and company standards, while working closely with cross-functional teams to identify root causes...


  • Hyderabad, India HASHTAG IT Full time

    Job Title: Inside Sales Specialist - IT Infrastructure Location: HyderabadExperience Level: 1-3 YearsJob Description:We are seeking a motivated Inside Sales Specialist with 1-3 years of experience to join our team. This role will focus on IT infrastructure solutions, including Networking, Data center, and Security solutions. It’s an excellent opportunity...


  • Hyderabad, Telangana, India Teradata Full time

    What We DoThe Teradata Global Support Organization-Base (GSO BASE) Support team is a 24x7, high volume global support centre. Along with incident management, we provide technical/functional knowledge necessary to resolve customer's problems, both internal and external. The support is provided in multiple languages across the globe.What You'll DoThe Technical...


  • Hyderabad, India Tericsoft Full time

    The RoleThe IT Support Specialist will play a crucial role in maintaining the efficiency and effectiveness of IT operations across a diverse set of systems and platforms. This role is essential for ensuring the smooth operation of global IT services and infrastructure, providing support and solutions to technical issues, and optimizing the overall IT...


  • Hyderabad/ Secunderabad, India timesjobs Full time

    ## Support Project SpecialistDate: May 16, 2024Location: Hyderabad, TG, INCompany: NTT DATA ServicesNTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Support Project...


  • Hyderabad, India Align Technology Full time

    About this opportunity We are seeking an Associate IT Support Specialist to join our Global Operations Center (GOC). The Global Operations Center is a support team within our Digital Workplace Experience (DWE) organization that provides remote technical support to our internal employees. In this role, you will be responsible for providing tier 1 technical...