![timesjobs](https://media.trabajo.org/img/noimg.jpg)
Customer Care Collections Senior Rep
1 month ago
Date: May 27, 2024
Location: Chennai, TN, IN
Company: NTT DATA Services
Position's General Duties and Tasks
In these roles you will be responsible for:
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.
Analyzing medical insurance claims for quality assurance.
Resolving moderately routine questions following pre-established guidelines.
Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Requirements for this role include:
Ability to work regularly scheduled shifts from Monday-Friday 8:30 PM to 5:30 AM or 5:30 PM to 3:30 AM.
High school diploma.
1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends based on business requirements.
All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
Job Segment: Quality Assurance, Technology
We have other current jobs related to this field that you can find below
-
Customer Care Collections Senior Rep
1 month ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Senior Rep, Career Progress Consultants in Chennai for 0 - 1 Year of Experience on
-
Customer Care Collections Senior Rep
2 weeks ago
Chennai, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Senior Rep, Career Progress Consultants in Chennai for 0 - 1 Year of Experience on TimesJobs.com.
-
Customer Care Collections Sr Rep
3 weeks ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on
-
Customer Care Collections Sr Rep
1 month ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on
-
Customer Care Collections Sr Rep
2 weeks ago
Chennai, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on TimesJobs.com.
-
Customer Care Collections Senior Rep
1 month ago
Chennai, India timesjobs Full timeCustomer Care Collections Senior RepDate: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
1 month ago
Chennai, India timesjobs Full timeCustomer Care Collections Senior RepDate: May 22, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure...
-
Customer Care Collections Senior Rep
1 month ago
Chennai, India timesjobs Full timeCustomer Care Collections Senior RepDate: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
1 month ago
Chennai, India timesjobs Full time## Customer Care Collections Senior Rep- **Date:** May 27, 2024- **Location:** Chennai, TN, IN- **Company:** NTT DATA Services### Position's General Duties and TasksIn these roles you will be responsible for:- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.- Responding to customer requests by phone...
-
Customer Care Collections Senior Rep
6 days ago
Chennai, India timesjobs Full timeCustomer Care Collections Senior RepDate: May 21, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
1 month ago
Chennai, Tamil Nadu, India timesjobs Full time## Customer Care Collections Senior Rep- Date: May 27, 2024- Location: Chennai, TN, IN- Company: NTT DATA Services### Position's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing...
-
Customer Care Collections Senior Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: May 22, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure...
-
Customer Care Collections Senior Rep
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: Feb 1, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
2 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: May 15, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: May 15, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: May 22, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure...