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Customer Service Executive-Service Delivery Service Delivery

2 months ago

Chennai, India timesjobs Full time

Job Title: Customer Service Executive-Service Delivery (Service Delivery)-B2101_1
Date: 4 Apr 2024
Location: Chennai, India
Company: Tata Communications
Objective of the role
Responsible for designing circuits in Inventory systems. And dismantling of equipments in network Inventory.
Minimum qualification & experience
Bachelor of Engineering with 0-2 Years experience in Telecom
knowledge/skills

Basic Understanding of Telecom technologies such as Copper, Fiber, FTTH, DSLAM.
Capability to work in non-fixed locations
Critical thinking and problem-solving
Excellent Verbal and Written and Communication skills
Knowledge in wired & Wireless Communications
Must have can do & learning attitude.
Working knowledge in MS applications
Fiber GIS tool knowledge would be added advantage.

Key Responsibilities

Design & Inventory Management of Site closure activities.
Work order creation/Closure & inventory clean up.
Resolving issues and initiating appropriate corrective action
Creating reports and project documentation
Respond to customer queries in a timely manner.

Job Segment: Telecom, Telecommunications, Consulting, Geology, Technology, Service, Customer Service, Engineering

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