Senior Director

2 months ago


Chennai, India Cognizant Technology Solutions Full time

ABOUT COGNIZANT

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. We systematically rethink how emerging technology can create value for our clients. We use our expertise across 20 different industries to create compelling experiences and innovative products, pulled together by automated processes, built on agile and flexible platforms to help our clients stay continually relevant to their customers. And to help speed clients’ journeys toward becoming digital, we bring our digital capabilities and industry expertise together into horizontal offerings and industry solutions that accelerate the most essential leaps that today’s technology makes possible.

Headquartered in the U.S., with 346,000 employees and 2023 revenue of $19.4 billion, Cognizant is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

COGNIZANT CULTURE

Our culture attracts those with a true passion for changing organizations for the better, desires to do so within a success-oriented, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our “Cultural Value Drivers” are well-known and clearly communicated within the organization: Open, Transparent, Driven, Empowered, Opportunity-Filled, Flexible & Collaborative.

THE ROLE – SD - HR PMO and Operations Lead

FUNCTION PURPOSE

Provide leadership and oversight of talent initiatives and activities across Americas with an emphasis on cross-functional activities and stakeholder engagement. Coordinate and facilitate across Americas HR and cross-functional teams to enable HR organization do deliver on talent priorities.

KEY RESPONSIBILITIES

Program Management

·       Work closely with Americas HR Lead to drive requisite communication and activities to enable HR team to deliver talent agenda

·       Provide leadership and oversight on various HR programs in Americas (including core HR processes)

·       Manage Americas HR budget oversight in partnership with Finance and HRBP Leads

·       Define metrics and track progress on set HR objectives and programs to support business strategy

·       Identify and monitor project risks, communicating roadblocks and issues to management

·       Program management of HR programs and initiatives for the Commercial teams

·       Provide Organizational Change Management guidance and support to projects and HR initiatives

Drive a data-based approach to HR delivery

·       Manage and analyze data and key metrics on employee hiring, attrition, staffing, training

·       Design and maintain Americas-level talent dashboards to support strategic priorities and decision making

·       Liaise with talent acquisition, talent management COEs on shared priorities and programs

·       Ongoing analysis on critical talent metrics and programs for Americas, ensuring integrity of the data we provide

·       Drive HR planning/reporting process for Americas region to align with strategic priorities of the business

Talent Development

·       Demonstrate and champion expected leadership behaviors

·       Connect with HRBPs to ensure that critical and new talent programs are getting the correct level of support and sponsorship

·       Collaborate with HR talent across the organization to provide visibility with Americas business leadership

PARAMETERS FOR SUCCESS

Key Decision Rights

Owns

·       Project planning

·       Talent metric dashboards

·       Budget management and tracking

·       Strategic alignment of HR reporting and metrics to inform critical business decisions around talent

Influences

·       Data management and HR systems

·       Strategic planning with data

·       Staffing and pipeline building

·       Project prioritization

 Key Performance Indicators

·       Project completion rate

·       Actual vs. budget

·       Data accuracy in dashboards

·       Effective talent metric visualization

·       Impact of talent data on strategic business decisions

CAPABILITIES

·       Strategy: Ability to translate metrics into priorities and to pull concepts into strategic planning around talent initiatives

·       HR Consulting: Investigating and taking actions on the day to day problems of the organization

·       Organizational development: Translating an organization's role and responsibilities in terms of people needs

·       Talent management: Creating a work environment where people are enabled to perform to the best of their abilities

STAKEHOLDER INTERACTIONS

Internal Stakeholders

·       Chief People Officer & HRLT

·       HRBP Community & Talent Partner Group

·       HR COEs

·       Americas leadership team (MC)

QUALIFICATIONS

·       8+ years human resources experience; with minimum 3 years in leadership roles

·       3+ years experience in program management or Chief of Staff role

·       Extensive project and program management

·       Self-starter who is comfortable owning initiatives from beginning to end

·       Excellent communication, facilitation and influencing skills

LOCATION

This role can be centered from one of Cognizant’s main offices in India or remotely from a home office in India.



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