CRM Manager
4 weeks ago
Position Title:- CRM Manager Position Type Permanent
Department:- CRM Reporting To DGM-CRM
Location:- Gurgaon Sec 62 D
Purpose of the Position/Job Description:-
1. Meeting customers and resolving their concerns effectively related to their booking. To be able to handle escalated cases and agitated customers and work towards resolving issues.
2. Replying to customer emails and ensuring closure of responses within defined TAT.
3. Addressing and resolving customer concerns on calls.
4. Collections- Calling customers for fresh and overdue demands of designated projects and ensuring to meet monthly designated Targets.
5. Interacting with bankers and financial institutions for bank loan and expediting disbursements.
6. Channel Partner Interactions- Meet with channel partners for their respective issues and their customer concerns.
7. Inter-departmental coordination (Sales, Legal, Projects, Accounts, Leasing, Facilities) to ensure timely responses to customer concerns.
8. Handling legal cases and preparing fact sheets for legal responses
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Gurgaon, Haryana, India nimai developers Full timeApply for Sr Executive CRM/Asst Manager CRM/ Manager CRM, Career Progress Consultants in Gurgaon for 3 - 6 Year of Experience on
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Gurgaon, India nimai developers Full timeApply for Sr Executive CRM/Asst Manager CRM/ Manager CRM, Career Progress Consultants in Gurgaon for 3 - 6 Year of Experience on TimesJobs.com.
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CRM Manager
3 weeks ago
Gurgaon, Haryana, India iimjobs Full timePosition Title:CRM Manager Position Type PermanentDepartment:CRM Reporting To DGM-CRMLocation:Gurgaon Sec 62 DPurpose of the Position/Job Description:-•Meeting customers and resolving their concerns effectively related to their booking. To be able to handle escalated cases and agitated customers and work towards resolving issues.Replying to customer emails...
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Advance CRM Product Manager
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Advance CRM Product Manager
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Gurugram, India Kia India Full timeJob Responsibilities- Advance CRM Product ManagerAlign & gather business requirements from Kia India stakeholders related to CRM digital platforms & related process improvements.Administers and configures the CRM system to fit the organization's needsWell verse with Automobile Dealer Operation StructureCreates reports and dashboards to analyze customer...
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Advance CRM Product Manager
2 weeks ago
Gurugram, India Kia India Full timeJob Responsibilities- Advance CRM Product Manager Align & gather business requirements from Kia India stakeholders related to CRM digital platforms & related process improvements. Administers and configures the CRM system to fit the organization's needs Well verse with Automobile Dealer Operation Structure Creates reports and dashboards to analyze customer...
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Advance CRM Product Manager
2 weeks ago
Gurugram, India Kia India Full timeJob Responsibilities- Advance CRM Product ManagerAlign & gather business requirements from Kia India stakeholders related to CRM digital platforms & related process improvements.Administers and configures the CRM system to fit the organization's needsWell verse with Automobile Dealer Operation StructureCreates reports and dashboards to analyze customer...
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Assistant Manager
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