Application Specialist, Guwahati

Found in: beBee S IN - 2 weeks ago

Kolkata, India Danaher Corporation Full time

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Application Specialist for Beckman Coulter Diagnostics is responsible:

  1. Provide an on-site application training to clients

  2. Performs on -site instruments and product validations

  3. Performs technical presentations to prospective customers

  4. Technical demonstration and technical positioning of Diagnostic products.

  5. Onsite troubleshooting of Diagnostic instruments and assays

  6. Conducting Scientific marketing activities, Workshops, Technical meets, and other customer engagement activities.

  7. Working closely with product management, sales and service teams.

  8. Pre-sales and post-sales support for sales team in terms of technical information, competitive information, and technical discussions with the prospects

  9. Attends occasional tradeshows to demonstrate and promote Company products.

  10. Estimated 70-80% field travel.

  11. Perform other duties as assigned.

This position is part of the Application function located in Guwahati (Assam) and will Fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Application team - East India and report to the Regional Application Manager - East responsible for Managing application professional handling the area of entire of East Region. If you thrive in a Challenging, Passionate, instrumental, and competitive role and want to work to build a world-class Service provider and Healthcare organization.

In this role, you will have the opportunity to:

  • Grow along with a leading IVD segment organization

  • Provide onsite Application support for our instruments which will lead to advancing healthcare and patient supports

  • Provide immediate support to achieve client delight

  • Ability to interact with our team of service professionals and other cross function which are very critical for the role.

    The essential requirements of the job include:

    Education

Bachelor’s degree in science or bachelor’s degree in MLT

Experience along with Background and functional Knowledge

3+ years’ experience as a field application specialist in IVD industry or Medical Technologist with 5+ years experience within a hospital-based laboratory.

Problem Solving Skills

Can logically resolve or troubleshoot in times of crisis and leverage expert help

Computer Proficiency & other requirements

Must have good knowledge of computer including MS Office & Teams

  • Must have good planning and customer relationship skills.

  • Knowledge of laboratory workflow and information systems.

  • Must be able to travel across West India. Requires flexibility in working hours.

  • Good written and verbal communication skills.

    Previous experience in a customer-facing role is strongly preferred

  • Can independently handle 1 or more product groups (example: Immunoassay Analyzer, Hematology Analyzer or Chemistry Analyzer) with prompt expert support.

  • Able to identify application vs. service issues and collaborate to resolve ability to priorities customer needs.

  • Ability to coordinate and collaborate with other functions to achieve client delight.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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