Current jobs related to Technical Support Professional - Bangalore - IBM

  • Power Hardware Technical Support Professional

    4 weeks ago

    bangalore, India IBM Full time

    IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Power Hardware Technical Support Professional

    3 weeks ago

    Bangalore, India IBM Full time

    IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Power Hardware Technical Support Professional

    4 weeks ago

    Bangalore, India IBM Full time

    IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Power Hardware Technical Support Professional

    4 weeks ago

    Bangalore, Karnataka, Karnataka, India IBM Full time

    IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the...

  • Power Hardware Technical Support Professional

    4 weeks ago

    Bangalore, Karnataka, India IBM Full time

    IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Technical Support Specialist

    3 weeks ago

    Bangalore, India MNR Solutions Full time

    Key ResponsibilitiesAs a skilled Applications Support Engineer, you will be responsible for providing technical support for enterprise applications, ensuring smooth operation, and resolving issues in a timely manner.Key SkillsTechnical Proficiency: Strong knowledge of application support processes, with experience in troubleshooting and resolving technical...

  • Technical Support Specialist

    3 weeks ago

    bangalore, India LOKIN Full time

    Company DescriptionLOKIN is a business processing, consulting, and information technology services agency located in Bengaluru. We specialize in providing innovative and customized solutions to our clients to help them achieve their business goals. Our team consists of highly skilled professionals who are committed to delivering exceptional service and value...

  • Technical Support Specialist

    2 months ago

    bangalore, India LOKIN Full time

    Company Description LOKIN is a business processing, consulting, and information technology services agency located in Bengaluru. We specialize in providing innovative and customized solutions to our clients to help them achieve their business goals. Our team consists of highly skilled professionals who are committed to delivering exceptional service and...

  • Technical support specialist

    3 weeks ago

    Bangalore, India LOKIN Full time

    Company Description LOKIN is a business processing, consulting, and information technology services agency located in Bengaluru. We specialize in providing innovative and customized solutions to our clients to help them achieve their business goals. Our team consists of highly skilled professionals who are committed to delivering exceptional service and...

  • Technical Support Specialist

    1 month ago

    Bangalore, India LOKIN Full time

    Company Description LOKIN is a business processing, consulting, and information technology services agency located in Bengaluru. We specialize in providing innovative and customized solutions to our clients to help them achieve their business goals. Our team consists of highly skilled professionals who are committed to delivering exceptional service and...

  • Technical Support Specialist

    3 weeks ago

    Bangalore, India MNR Solutions Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to provide technical support for software applications, ensuring smooth operations and resolving issues efficiently. The ideal candidate will have 2 to 6 years of experience and a strong knowledge of application troubleshooting and support.Key Responsibilities- Provide comprehensive technical...

  • Technical Support Specialist

    2 weeks ago

    Bangalore, India IBM Full time

    Technical Support SpecialistAt IBM, we're on a mission to push the boundaries of innovation and technology. As a Technical Support Specialist, you'll play a critical role in helping our clients achieve their goals by providing exceptional technical support and assistance.Your Key Responsibilities:Provide technical support and assistance to customers and IBM...

  • Technical Support Specialist

    2 months ago

    bangalore, India LOKIN Full time

    Company DescriptionLOKIN is a business processing, consulting, and information technology services agency located in Bengaluru. We specialize in providing innovative and customized solutions to our clients to help them achieve their business goals. Our team consists of highly skilled professionals who are committed to delivering exceptional service and value...

  • Technical Director

    4 weeks ago

    Bangalore, India BXP SUPPORT AND SOLUTIONS PVT LTD Full time

    Job Title: Technical LeadJob Summary:We are seeking a highly skilled and experienced Technical Lead to join our team at BXP SUPPORT AND SOLUTIONS PVT LTD. The successful candidate will be responsible for leading our technical team and driving the development of our software solutions.Key Responsibilities:Determine project requirements and develop work...

  • Technical Support Specialist

    2 weeks ago

    Bangalore, India FALABELLA CORPORATE SERVICES INDIA PRIVATE LIMITED Full time

    About the Role:Falabella Corporate Services India Private Limited is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional customer support experience to our internal IT teams.Key Responsibilities:Administer, install, and support both Windows and macOS systems,...

  • Technical Support Specialist

    2 weeks ago

    Bangalore, India Stibo Systems Full time

    Stibo Systems is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Cloud operations & Support department, you will play a vital role in receiving, qualifying, and resolving issues raised by our global customer base.Key Responsibilities:Problem Solving: Participate in daily problem-solving on reported customer...

  • Technical Support- Associate Manager

    3 weeks ago

    bangalore, India Morae Full time

    Job Title: Technical Support- Associate ManagerJob Location: BangaloreJob Type: Full TimePosition DescriptionYou will work specific to APAC time zone and support our customers in the APAC region to troubleshoot, debug and answer questions about our products to help in always providing a best-in-class service. You will be a part of our growing global Support...

  • Technical support- associate manager

    3 weeks ago

    Bangalore, India Morae Full time

    Job Title: Technical Support- Associate Manager Job Location: Bangalore Job Type: Full Time Position Description You will work specific to APAC time zone and support our customers in the APAC region to troubleshoot, debug and answer questions about our products to help in always providing a best-in-class service. You will be a part of our growing...

  • Technical Support- Associate Manager

    1 month ago

    Bangalore, India Morae Full time

    Job Title: Technical Support- Associate Manager Job Location: Bangalore Job Type: Full Time Position Description You will work specific to APAC time zone and support our customers in the APAC region to troubleshoot, debug and answer questions about our products to help in always providing a best-in-class service. You will be a part of our growing global...

  • Technical Support- Associate Manager

    3 weeks ago

    Bangalore, India Morae Full time

    Job Title: Technical Support- Associate Manager Job Location: Bangalore Job Type: Full Time Position Description You will work specific to APAC time zone and support our customers in the APAC region to troubleshoot, debug and answer questions about our products to help in always providing a best-in-class service. You will be a part of our growing global...

Technical Support Professional

2 months ago

Bangalore, India IBM Full time

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

We are looking for a Technical Support Professional to join the IBM Engineering Life Cycle Management (ELM) Product Support team. This team of highly skilled and motivated individuals provide technical support to IBM clients. Understanding, narrowing and defining the scope of clients concerns in terms of stating the problem and understanding its scope. Managing client expectations and understanding the nature of the issue in terms of technical impact and pervasiveness. Utilizing technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution using problem determination/problem analysis skills. You work closely with the Services, Development and SRE teams to correct identified product issues. Communicating updates and action plans to customer or IBM representative as per response guidelines. Ability to record and document each step of the problem-solving effort including any interaction with the client. Sharing knowledge and expertise with the team and the clients, such as writing technotes, blogging in social media, etc.

Required Technical and Professional Expertise

  • Strong communication Skills, both written and verbal.

  • Familiarity with Agile methods and tools and process flows.

  • Demonstrated teamwork orientation.

  • History of learning and applying skills with technical applications

  • Work in a customer facing role, on a rotational shift model basis, participation in on-call/production-down support rotation.

  • Knowledge DBs and Networks a plus

  • Good Troubleshooting skills in On-prem, SaaS, Platform and Network environments.

  • Bachelor's degree in Computer Science or related field, or equivalent practical experience.

  • At least 1-2 years of industry experience.

Preferred Technical and Professional Expertise

  • Troubleshooting skills in Database (Oracle, DB2)

  • Knowledge in Agile development process

  • Familiarity with Containers (eg, Dockers) and Kubernetes. Knowledge on RedHat OpenShift/AWS will be an added advantage.

  • Core Java / JEE, Python or any programming language proficiency

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.