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Sr Program Manager Shopping Prime
2 months ago
Our team focuses on improving the Shopping experience of millions of Prime members across India and Emerging markets.
Key job responsibilities:
Defines and owns end-to-end Prime Shopping engagement business performance/reporting/updates and defining shopping benefit construct.
Partners with Category teams to define/develop analytical frameworks to track and improve Prime member shopping experience and spends.
Deep-dives on member spend trends to identify hot-spots and insights to develop a program and product roadmap.
Owns Shopping program working cross-functionally across teams- Shopping, Category teams, Prime Video, Fuse, and central Prime/partner teams across the globe.
Owns and drives monthly/quarterly reviews, annual and long-range planning cycles for Prime Shopping engagement.
About the team:
The team owns Emerging Markets Prime program and partners closely with Prime teams in 8 countries across LATAM/MENA and APAC regions to drive Prime product/program strategy and investment areas. This year, the team is driving a disproportionate focus on Prime member spends and payments. A key aspect of driving member spend is to drive Shopping engagement for Prime members who join the program with an intent to watch video (aka converting streamers to shoppers). The team drives improvement on end-to-end Shopping journey for these Prime members collaborating closely with Shopping, Category teams, Prime Video, Fuse, and central Prime/partner teams across the globe.
Locations: IND, KA, Bengaluru
