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Murex Prod Datamart Support
4 months ago
Project description
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- To track and be responsible for providing optimum service levels for day-to-day production support for the Murex/MLC/Risk users (Front office, Back-office, Finance etc).
- To collaborate with third party vendor/other support teams to provide a seamless support model for the business.
- Able to take ownership of high severity issues and follow through to closure.
- Answerable to business users and provide strategic long term solutions and participate in RCA and provide pre-emptive solutions for production stability.
- To assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
- To be able to drive himself/herself to learn new things while dealing with daily production support
- To communicate effectively and work efficiently across different Business and support units
SKILLS
Must have
- At least 8+ years in L2 Production support
- Supporting Murex/MLC/Datamart
- Knowledge of Murex application, Datamart module, EOD batches from L2 perspective, DataMart report issues, Cloud, SQL, Unix Shell scripting, Linux
- Strong knowledge of the Datamart module
- Good understanding of Murex EOD
- Able to handle intraday reports
- Strong debugging knowledge of SQL
- Able to write SQL code
- Strong knowledge of shell script development
- Have to work on automation/Datamart purge analysis
- Able to optimize the current Datamart reports
- Able to support the Murex functional module
Nice to have
• Bachelor's degree in Computer Engineering/ School of Computing/ Finance IT/ other related IT degrees would be preferred.