Specialist App/Prod Support

6 months ago

Hyderabad, India AT&T Full time

Job Description

:Overall Purpose: This career step requires career level experience.Responsibilities are inclusive to Production Application Support (PAS) functions and/or Business Operations Assurance (BOA) functions. PAS responsibilities include: Performing Application Monitoring and Response, Application Problem Management/Resolution, Application Change Management and Implementation, Scheduling, Tuning and Configuration of Application and Infrastructure Components, Project Implementation work associated with new applications or changes to existing applications, and Service Assurance Management, Status and Metrics. Key Roles and Responsibilities: BOA responsibilities include: Works as a liaison and escalation point for clients and other IT organizations as a subject matter expert across the business and application towers for the business processes they represent; Management, ownership and/or leadership of Critical Business Services (CBS); Proactively utilize tools to analyze E2E Business Transaction Flows across Application Eco-Systems with Business Partners; Business flow Monitoring and Response; Issue Life Cycle Management/Resolution; Root cause analysis and resolution; Partner with COE and Business on Business Case justification; Service Assurance Management, Status and Metrics. Both PAS and BOA are responsible for the uptime and availability of supported applications as well as managing the deployment of application upgrades in the pre-production and/or test or production environment. Application support may include other associated software or hardware components required for the application to work. On call 24X7 in the event of an outage and must be knowledgeable about the specific applications they support. Work closely with COE and Development organizations for any defects, upgrades, or enhancements. Monitor application availability, or end to end application performance and metrics, via a standard tool set and take proactive actions as issues arise. Interface closely with 3rd party vendors as needed. Manage application availability issues, CBS ownership, application productivity, end to end business flowthrough, work user issues associated with customer ordering, provisioning, and service assurance, and help to coordinate integrated problem resolution. Solves non-routine problems by independently applying judgment to established analysis and standard approaches for CBS business issues and transaction flow thru issues. Provides administration of the tools necessary to support the CBSs: supports, tests and configures performance tools. Also support CBS Alarm/Transaction Flow Analysis/Correlation. Oversight of vendor/supplier functions. Identifies areas for improvement and develops action plans to improve CBS and application performance. Oversight of SLAs (Service Level Agreements) and provides input on long range planning. Business Partner liaison and reporting. Participate in the established ITO Problem Management process. Job Contribution: Technical professional with some experience. Sound technical knowledge growing through application, expanding knowledge of ATT technologies. Education: Preferred Bachelors degree in Business, Information Systems, Engineering, Math, or Sciences; Developer nanodegree; or equivalent experience. Experience: Typically requires 3-8year's experience. Technical Career Pathway (TCP) role. Supervisory: No.

Weekly Hours:

40

Time Type:

Regular

Location:

Hyderabad, Andhra Pradesh, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

  • Sr Specialist App/Prod Support

    6 months ago

    Hyderabad, India AT&T Full time

    Job Description : Job Summary: Sr. Specialist Application/Production Support provides expertise, collaborates with  stakeholders, troubleshoots issues, and adheres to company policies and compliance standards,  ensuring success and excellence. Resource should also be able to accept duty of the Incident  Commander wherein he/she drives the Outage...

  • Sr Specialist App/Prod Support

    6 months ago

    Hyderabad, India AT&T Full time

    Job Description : The Tier3 Support Team will be responsible for the overall reliability and operations of Advanced Connectivity Platform (ACP). ACP is an API Delivery platform, supporting mission critical, revenue generating services for the company. Performs both fault and lifecycle management to deliver E2E Network API Flows technical support on...

  • Oracle Ebs Apps Dba

    6 months ago

    Hyderabad, Telangana, India Solugenix Corp Full time

    Overview: **Job Title - Oracle EBS & Apps DBA** **Job Location: Noida/Gurugram/Pune/Mumbai** **Experiences - 4-7 Years** - Support and Maintenance of Oracle E-Business Suite (EBS) R12 Applications. - Daily support and management of Oracle E-business Suite Application support activities. - Monitoring and Trouble-shooting issues related to E-Business Suite...

  • Staff Associate App/prod Support

    2 weeks ago

    Hyderabad, Telangana, India AT&T Full time

    **Role: Staff Associate - Planning, Governance & Reporting** **About the Company**: Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold...

  • Mobile App Developer Specialist

    7 days ago

    Hyderabad, Telangana, India Nisum Technologies Full time

    **Company Overview:** Nisum Technologies is a cutting-edge technology firm that empowers businesses to thrive in the digital landscape. We're seeking a skilled Mobile App Developer Specialist to join our team and contribute to the creation of innovative mobile solutions.

  • Power Apps Support

    6 months ago

    Hyderabad, Telangana, India NTT DATA Full time

    **Req ID**: 275465 We are currently seeking a Power Apps Support to join our team in Hyderabad, Telangana (IN-TG), India (IN). Roles & Responsibilities: - Triages and provides technical expertise in resolving complex product issues - Documents sequence of events related to resolving customer technical issues - Experience in developing / Supporting the...

  • Oracle EBS Apps Technical Specialist

    2 weeks ago

    Hyderabad, Telangana, India Pranam Recruiters Full time

    Job Title:Oracle EBS Apps Technical SpecialistAbout the Role:We are seeking an experienced Oracle EBS Apps Technical Specialist to join our team at Pranam Recruiters. The ideal candidate will have a strong background in Oracle EBS development and production support, with experience working on R12.The role involves working on SCM - Procure2Pay and Finance...

  • Senior Oracle EBS Apps Technical Specialist

    2 weeks ago

    Hyderabad, Telangana, India Pranam Recruiters Full time

    About the RoleWe are seeking a skilled Oracle EBS Apps Technical Specialist to join our team at Pranam Recruiters.This is a contract position, and we are looking for an individual with strong technical skills in Oracle EBS development & production support experience (R12). The ideal candidate will have experience working with SCM - Procure2Pay and Finance...

  • Oracle Integration Cloud Specialist

    3 weeks ago

    Hyderabad, Telangana, India MERGEN CORPORATES PRIVATE LIMITED Full time

    Job Title: Oracle Integration Cloud SpecialistJob Summary: We are looking for a skilled Oracle Integration Cloud Specialist to join our team at MERGEN CORPORATES PRIVATE LIMITED. As an Integration Cloud Service (ICS) Developer, you will be responsible for designing, developing, and deploying integrations using Oracle Integration Cloud Service (OIC) and other...

  • Astrid Support

    6 months ago

    Hyderabad, Telangana, India Skillety Technologies Full time

    The Bureau Support team provides live production support on 24/6 basis for Gloss/Astrid product Suite which are being used by Bureau and license clients. The Bureau Support team is responsible for handling and resolving any product/operational issues related to the Gloss/Astrid product suite. Bureau Support also provides support for Client QA activities for...

  • Senior Oracle Apps Functional Specialist

    7 days ago

    Hyderabad, Telangana, India Tecksight Full time

    Job SummaryWe are seeking a skilled Senior Oracle Apps Functional Specialist to join our team at Tecksight in Hyderabad. This role will involve providing technical expertise and functional knowledge of Oracle Applications.About the RoleIn this position, you will be responsible for interacting with onsite teams in requirement gathering, working on RICEW...

  • Senior Oracle Apps Technical Specialist

    2 weeks ago

    Hyderabad, Telangana, India Visionyle Solutions Full time

    Job Title: Senior Oracle Apps Technical SpecialistOverview: We are seeking an experienced Oracle Apps Technical Specialist to lead our team in delivering high-quality Oracle EBS R12.2 solutions. As a key member of our technical team, you will be responsible for designing, developing, and implementing Oracle EBS R12.2 applications, as well as providing...

  • Mobile App Developer

    4 weeks ago

    Hyderabad, Telangana, India kognitokube Full time

    At Kognitokube, we are dedicated to delivering cutting-edge technology and cloud consultation services tailored to meet the unique needs of our clients. Our team of seasoned IT professionals is committed to guiding businesses through the complexities of the ever-evolving tech landscape.Our ServicesWe specialize in providing expert technology and cloud...

  • Mobile App Quality Assurance Specialist

    7 days ago

    Hyderabad, Telangana, India Helius Technologies Full time

    At Helius Technologies, we are seeking a highly skilled Mobile App Quality Assurance Specialist to join our team in Hyderabad. This is a 1-year renewable contract with a remote work option.About the RoleThe successful candidate will be responsible for ensuring the quality of our mobile apps by monitoring the software development process and adhering to...

  • Customer Service Executive

    6 months ago

    Hyderabad, India Technology Support Specialist Full time

    **Job Description: Customer Service Executive (Banking Sector)** **Position Overview**: **Requirements**: Education: Minimum graduation in any discipline. A background in finance, commerce, or banking will be an added advantage. Language Skills: Fluency in Hindi and English is mandatory, both written and verbal. Communication: Strong interpersonal and...

  • Electrical Automation Specialist

    2 weeks ago

    Hyderabad, Telangana, India Tek Support Full time

    About Tek SupportWe are a leading provider of automation solutions for the CPG/FMCG industry, seeking an experienced Electrical Automation Specialist to join our team.Job SummaryWe offer a competitive salary of $120,000 - $150,000 per year, depending on experience.Key ResponsibilitiesDesign and implement automation projects using Siemens technologies,...

  • Murex Prod Datamart Support

    4 weeks ago

    hyderabad, India Luxoft Full time

    Project Description: Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...

  • Murex prod datamart support

    3 weeks ago

    Hyderabad, India Luxoft Full time

    Project Description: Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...

  • Murex Prod Datamart Support

    4 weeks ago

    hyderabad, India Luxoft Full time

    Project Description:Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...

  • Murex prod datamart support

    4 weeks ago

    Hyderabad, India Luxoft Full time

    Project Description:Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...