LMS Implementation Consultant

2 days ago

Bangalore, India Adobe Full time

JOB LEVEL

P30

EMPLOYEE ROLE

Individual Contributor

Opportunity

The Learning Technology Consultant is part of the Customer Onboarding team for Adobe Learning Manager (ALM) and is a key member who works on onboarding projects and is the technology advisor to our customers. He/She would be instrumental in understanding customer requirements, and working with internal Adobe teams to effectively onboard the customer by developing and delivering detailed technology solutions through consulting project activities. Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and solution deployment. Project management activities include interaction with company and client managers and schedule monitoring. Performance is typically measured by the capture of the consulting engagement and/or delivery of agreed solutions within budgeted hours. 

Key Skills

Determine Customer Requirements

The Technology Consultant is responsible for translating business requirements into functional requirements for Adobe Learning Manager that can be used to define digital solutions within the framework of SaaS systems. Demonstrated experience conducting discovery workshops to identify techno-functional requirements for SAAS systems,

Customer Engagement

The Technology Consultant should have a proven track record of managing customers and end-to-end implementation of SAAS solutions. The ability to "translate" business requirements to implementation paths is critical. He/She will have to work quickly to establish trust and be the technology advisor on the engagement. Strong consulting and

Program Management

This role requires the ability to work on multiple projects at various stages of onboarding simultaneously. He/She must be able to manage their own schedules to ensure success of the Projects. Effectively communicate the project status, issues, risks in a timely manner to various stakeholders.

Learning Technology and Learning Domain Expertise

The incumbent must be familiar with the technologies that drive learning solutions, at an expert level. Experience in implementing/ supporting SAAS-based solutions preferably LMS/CMS. Demonstrated experience in system integrations using APIs and practical application of Internet protocols: HTTP, SMTP, DNS, LDAP, and FTP is critical.

Stakeholder Management

The Consultant is responsible for managing internal stakeholders - working with Engineering, Product Management, Support, and Customer Success teams, and bringing in their expertise as required. They will need to demonstrate a level of competence in having "convincing conversations" with senior leadership both internally within Adobe, Partners,

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. Weâre glad that youâre pursuing a new opportunity at Adobe

Put your best foot forward:

1. Update your Resume/CV and Workday profile â donât forget to include your uniquely âAdobeâ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles youâre interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll. 

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If youâre looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of  gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

If you have a disability or special need that requires accommodation to navigate our internal careers site or to complete the application process, please contact accommodations@adobe.com.

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