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Director of Service Delivery

3 months ago

Delhi, India timesjobs Full time

Job Title: Director of Service Delivery
Location: Noida, India
Employment Type: Full Time
About Aeris Communications
Aeris Communications is at the forefront of the "Internet of Things" (IoT) industry, working with Fortune 500 clients to enhance their businesses. With global presence and expertise in cellular technologies, Aeris powers projects across various sectors.
Responsibilities:

Maintain stakeholder relationships with development and business teams
Manage Production Support engagement for specified client(s)
Conduct technical status meetings and provide updates to management
Oversee production change and configuration processes
Provide support for new features, enhancements, and change requests
Define and oversee operations processes and manage support systems
Track risks and guide the team in resolving critical issues

Requirements:

7 years of business systems and project management experience
Strong project and vendor management skills
PMP or similar certification preferred
Experience with major cloud stacks (AWS, Azure, GCP)
Knowledge of cloud native architecture and related technologies
Excellent communication, research, and documentation skills
Bachelors degree or equivalent work experience

About Aeris

Innovators in the IoT industry
Focus on integrity and diversity
Commitment to career growth and employee ownership