Hub/Delivery Head
1 month ago
To assume P&L responsibility for Hub operations and ensure effective service delivery and functioning of the associated branches by managing sales, profitability, recruitment & retention, PI, collections, etc.; Ensure delivery of high-quality service to customers in accordance with company polices; Harmonious industrial relations supported by ER team; Effective partner relationships; Adherence to all legal and statutory compliances.
- Develop strategy and plan to ensure achievement of hub sales, profitability, recruitment & retention, PI, collections targets
- Accountable for growth and retention of Key and Core Accounts
- Develop mechanism and monitor achievement of better price increase, collections and receivables
- Monitor and control expenditure and overheads
- Ensure maintenance and consolidation of accounts of all Branches
- Oversee financial budget and audit of Branches in the Hub
- Ensure timely and accurate reporting of Hub metrics
- Supervise, co-ordinate and monitor all functions within the Hub - Field Sales, HR, Finance, Procurement, administratively as per defined budget requirements
- Establish quality parameters in consultation with Quality Manager to maintain consistently high quality service levels
- Manage all escalations and establish robust exception and crisis management mechanism
- Ensure implementation of company policies and adherence to statutory compliances
- Support and facilitate implementation of corporate projects
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Service Delivery Manager
1 week ago
kolkata, India Tech Mahindra Full timeDelivery Manager with atleast 5 years of past experience as Delivery head of a BU / Large projectProject Management experience mandatoryAround 15 years total experienceStrong people management skillsStrong Communication and customer interfacing skillsTechnical or Functional Background is a plusGo Getter and troubleshooterERP background will be a plusPast...
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Service Delivery Manager
2 weeks ago
Kolkata, India Tech Mahindra Full timeDelivery Manager with atleast 5 years of past experience as Delivery head of a BU / Large projectProject Management experience mandatoryAround 15 years total experienceStrong people management skillsStrong Communication and customer interfacing skillsTechnical or Functional Background is a plusGo Getter and troubleshooterERP background will be a plusPast...
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Service Delivery Manager
2 weeks ago
Kolkata, India Tech Mahindra Full timeDelivery Manager with atleast 5 years of past experience as Delivery head of a BU / Large projectProject Management experience mandatoryAround 15 years total experienceStrong people management skillsStrong Communication and customer interfacing skillsTechnical or Functional Background is a plusGo Getter and troubleshooterERP background will be a plusPast...
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Service Delivery Manager
1 week ago
kolkata, India Tech Mahindra Full timeDelivery Manager with atleast 5 years of past experience as Delivery head of a BU / Large project Project Management experience mandatory Around 15 years total experience Strong people management skills Strong Communication and customer interfacing skills Technical or Functional Background is a plus Go Getter and troubleshooter ERP background will be a plus...
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Service Delivery Manager
18 hours ago
Kolkata, India Tech Mahindra Full time- Delivery Manager with atleast 5 years of past experience as Delivery head of a BU / Large project- Project Management experience mandatory- Around 15 years total experience- Strong people management skills- Strong Communication and customer interfacing skills- Technical or Functional Background is a plus- Go Getter and troubleshooter- ERP background will...
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Customer Service Supervisor
4 weeks ago
Kolkata, India TATA SIA Airlines Limited Full time**Job Overview**: To manage the administrative operation & preparation & presentation of monthly information of Hub Operations to the management. **Key Responsibilities**: - Monthly MIS presentation of MHB, NPS, customer complaints and compliments to Station Managers & Head GS, Hub Ops - Tracking of employee attendance and maintaining a records as per...
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Western Group
2 days ago
Kolkata, India Western Carriers (I) Ltd Full timeHead of Business Development - B2b - Logistics/Supply chainHead of Business Development Above 10 years of experience in B2B salesWhy should you look at this role?Salary: 18 lakhsCompany size: 1000+ About the Employer:Western Carriers (I) ltd is Indias largest private multimode logistics company with over 5 decades of experience and a pan India presence....
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Logistics Executive
4 weeks ago
Kolkata, West Bengal, India RETAILER SHAKTI ( SASTASUNDAR GROUP) Full timeSame delivery in Kolkata - Kolkata and nearby area Delivery complete by 5pm - Pan India Logistics Control from Kolkata - Complete control on Sales Return Pickup and handover Pan India - Coordination with Supervisor and ensure timely updation in WhatsApp Group - Control on In Transit updation Pan India - Route Planning Pan India - HUB planning and...
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Junior Merchandiser
6 days ago
Kolkata, India Growth Hub Consultants Full timeEducation-Graduation Experience-2-3years Must be from Garment Industry Looking for New Alipore & Srerampur **Job Profile-** Assisting Senior Merchandiser Coordinating With Buyers Product development. Production,Sampling provides PI to the client. Collect PI To follow-up Time & action on a regular basis to ensure on-time delivery with the right...
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AVP- Corporate Management Audit
4 weeks ago
kolkata, India Antal International Full timeJob Description · Assist Corporate Function Head in performing Risk assessment and developing an Annual Audit Plan for the business · To effectively drive audit service delivery for businesses · To improve audit quality and adhere to audit timelines. · To motivate and lead the team. · To effectively communicate engagement results to Senior...
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Head Operations
1 month ago
kolkata, India Michael Page Full timeLeadership role to head the Manufacturing Operations & New Projects. Excellent growth trajectory in a high visibility role. About Our Client The client is a leading foundry manufacturing business started in 1980s and are running four grey and ductile iron foundries as well as a steel fabrication shop with a combined capacity of 100,000 tons....
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Business Head
4 weeks ago
Kolkata, West Bengal, India iimjobs Full timeResponsibilities: Client Relationship Management Strive to understand customer's needs and deliver the right solutions. Do the Gap analysis and take necessary actions. Delivery of P&L on a month to month basis. Build effective customer relationships. Gap analysis in invoicing and collections. Timely communication with customer and related stakeholders....
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Content Head
2 weeks ago
Kolkata, India Cognizant Full timeChief EngineerQualification:Science / Engineering graduateResponsibility:Thought Leadership / Process Improvements / Delivery Excellence:'lead and support technology decissions & manage the tech teams.Understand the current IT/Technology trends and analyze/identify the impact of each trend on the business segments within vertical in relation to area under...
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Front Desk Receptionist
1 week ago
Kolkata, India Holiday Hub Pvt Ltd Full timeReceiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answering screening and forwarding incoming phone calls - Receiving and sorting daily mail - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Receive, sort and distribute daily...
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Content Head
3 weeks ago
Kolkata, India Cognizant Full timeChief Engineer Qualification : Science / Engineering graduate Responsibility : Thought Leadership / Process Improvements / Delivery Excellence : 'lead and support technology decissions & manage the tech teams. Understand the current IT/Technology trends and analyze/identify the impact of each trend on the business segments within vertical in...
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Content Head
3 weeks ago
kolkata, India Cognizant Full timeChief Engineer Qualification : Science / Engineering graduate Responsibility : Thought Leadership / Process Improvements / Delivery Excellence : 'lead and support technology decissions & manage the tech teams. Understand the current IT/Technology trends and analyze/identify the impact of each trend on the business segments within...
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Content Head
3 weeks ago
Kolkata, West Bengal, India Cognizant Technology Solutions Full timeChief EngineerQualification:Science / Engineering graduateResponsibility:Thought Leadership / Process Improvements / Delivery Excellence: 'lead and support technology decissions & manage the tech teams. Understand the current IT/Technology trends and analyze/identify the impact of each trend on the business segments within vertical in relation to area under...
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Content Head
3 weeks ago
Kolkata, India Cognizant Technology Solutions Full timeChief EngineerQualification:Science / Engineering graduateResponsibility:Thought Leadership / Process Improvements / Delivery Excellence: 'lead and support technology decissions & manage the tech teams. Understand the current IT/Technology trends and analyze/identify the impact of each trend on the business segments within vertical in relation to area under...
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Mall Store Sales Executive
7 days ago
Kolkata, India CLUBB INTERNATIONAL PVT LTD Full time**Job Summary** We are looking for a showroom assistant (MALE) in our showrooms in the following locations. Factory, Khidirpur City Center, Salt lake City Center, New town Rangoli Mall, Belur We **(CLUBB INTERNATIONAL PVT. LTD.)**are a leading manufacturer of all kinds of Bags and Luggage. Head Office: 86, Dr. Sudhir Basu Road, Kidderpore, Kolkata - 700023...
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Regional Head East
1 month ago
Kolkata, India Cyfuture Full timeJob Responsibilities Identifying cloud and data center services opportunities in the Eastern States. Manage Enterprise, SMB & Government Accounts sized projects and responsible for Healthy Sales Pipeline. Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap Lead negotiations and overcome...