Customer Relationship Officer

1 month ago


Bhiwandi, India Lr Groups Companies Full time
Job Requirements

Job Title: Customer Relationship Officer

Company Name: LR GROUPS COMPANIES

Location: Bhiwandi, Maharashtra

Salary: â¹20,000 - â¹30,000/month

Employment Type: Full Time


Job Description:

LR GROUPS COMPANIES is seeking enthusiastic and dedicated individuals to join our team as Customer Relationship Officers. As a Customer Relationship Officer, you will be responsible for providing exceptional customer service, managing customer inquiries, and building strong relationships with our valued clients. This role involves retail/counter sales interactions, and it is a great opportunity for freshers to kickstart their career in the retail industry.


Responsibilities:

- Greet customers in a friendly and professional manner at the retail counter.

- Listen to customer inquiries attentively and provide accurate information about our products and services.

- Assist customers in making informed purchase decisions based on their needs and preferences.

- Build and maintain strong relationships with existing and potential customers.

- Handle and resolve customer complaints and ensure customer satisfaction.

- Stay updated on current promotions, discounts, and company policies.

- Process customer orders and ensure timely delivery of products.

- Collaborate with the sales team to achieve sales targets and contribute to the company's growth.


Requirements:

- Minimum education level: 10th Standard / SSLC.

- No prior experience required; freshers are encouraged to apply.

- Excellent communication and interpersonal skills.

- Customer-focused attitude and passion for delivering exceptional service.

- Basic computer knowledge and familiarity with retail POS systems is a plus.

- Ability to work effectively in a team and under pressure.

- Positive work ethic and willingness to learn and grow.


Salary & Incentives:

- Monthly salary: â¹20,000 - â¹30,000/month.

- Fuel allowance and phone allowance provided.

- Performance-based incentives to reward your achievements.


Employment FAQs:

Q: What is the job title?

A: The job title is "Customer Relationship Officer."


Q: What is the company name?

A: The company name is "LR GROUPS COMPANIES."


Q: Where is the location of the job?

A: The job is located in Bhiwandi, Maharashtra.


Q: What is the salary offered?

A: The salary offered is â¹20,000 - â¹30,000/month.


Q: What are the requirements for this position?

A: The candidate should have education at the 10th Standard / SSLC level. No prior experience is required; freshers are welcome to apply.


Q: Are there any incentives provided?

A: Yes, fuel allowance and phone allowance will be provided, in addition to performance-based incentives.


Q: What are the working hours and days?

A: The job requires working 5 days a week in a Day Shift.


Q: Is prior experience required for this role?

A: No, this is a fresher-friendly position, and no prior experience is required. Freshers are encouraged to apply.


Q: How can I apply for this job?

A: To apply for this job, please send your updated resume to [email address] or visit our company website and fill out the online application form.


Q: What are the opportunities for career growth in this role?

A: As a Customer Relationship Officer, you will have the opportunity to develop your communication and customer service skills. Based on your performance and dedication, there may be opportunities for career advancement within our retail team and other departments of the company. We value employee growth and provide a supportive environment for professional development.





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