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Business Processes Consultant

5 months ago

Bangalore, India SAP Full time

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

 

What you’ll do

  • Good understanding of end-to-end core business processes of Service Management
  • Facilitate customer discussions and elaborate on the areas of proposed improvements 
  • Aptitude to define the problem concisely and propose solution
  • Delivering billable components that meets a customer’s needs
  • Responsible for defining the scope of a project / opportunities, estimating efforts and project timelines
  • Participate in RFPs for Service Management

 

What you bring

  • Degree in Engineering (BE, BTech)
  • 5+ years of experience
  • Strong knowledge in SAP S/4HANA Service and Customer Management modules
  • Proficiency in ABAP, CDS, ODATA APIs, Webservices, SOAP APIs, BAPI, Middleware, CRM Web UI technology
  • Proficiency in AET, Extensibility, Workflows, BSP, Forms, Events, BADI, and Exits 
  • In-depth knowledge of CRM one-order framework and S/4 CM one-order framework 
  • Experience in S/4HANA Service and Customer Management                                                                                  
  • Experience in In-app Extensibility, Developer Extensibility and Side-by-Side Extensibility
  • ABAP RESTful Programming Model (RAP) Design 
  • Fair understanding of BTP clean core concept
  • Good understanding of S/4 HANA Case management
  • Good understanding of solution mapping between SAP CRM to S/4 HANA Service 
  • Good understanding of Fiori technology
     

Meet your team
Digital Supply Chain practice within SAP Adoption Services Centre helps our customers in their journey towards Intelligent Enterprise, S/4HANA Digital core (PCE, public, on-prem), Innovation and in the areas of supply chain and logistics. To address requirements in S/4HANA Service Management solution, build competency at S/4HANA Hub to deliver S/4HANA Service Management and related solution areas. 

 

#BusinessProcessT2

 

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 396416  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.