American Express

Found in: beBee S IN - 1 month ago

GurgaonGurugram, India iimjobs Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Function Description:

The Colleague Services (CS) organization within the Colleague Experience Group (also known as Human Resources) at American Express plays a critical role in providing outstanding services, capabilities, data, and insights to enable a great colleague experience. The organization builds foundational and operational products and services to enable the Colleague Experience Group (CEG) and the business. The CS organization runs the ecosystem of CEG products, processes, platforms, applications, third party partners, colleague insights and reporting, and colleague-related risk, compliance, and governance.

How will you make an impact in this role?

The Digital Product Director, Colleague Administration & Well-being will be responsible for shaping and executing against product[Oracle] strategies that support our core CEG tools and enable a great colleague experience everyday. Working in close partnership with the Systems, Operations and Technology organizations, the Director is accountable for developing a product vision and constantly iterating a product backlog that delivers meaning impacts and capitalizes on current and upcoming features from our Oracle-based products.

The Director will lead a team of colleagues based in US, EMEA and India, and will report into the Vice President, Colleague Products & Enablement based in the US.

Shape and implement the product strategy for core human capital management tools (including colleague administration, payroll and case management)

Responsibilities:

1. Lead team of product managers, driving a culture of curiosity, creativity, resiliency, delivery, shared ideas and ability to question and learn

Partner with Systems, Operations and Technology teams to drive a collective vision and roadmap

2. Develop new ideas into proofs of concept that can be integrated for testing and learning

3. Drive key performance indicators including improving efficiency and satisfaction levels

4. Support and lead cross-functional teams in adopting all agile practices and support direct reports in continuous backlog management and decisioning on required prioritization trade-offs

5. Partner with Systems and Technology to build rigor around demand management and capacity planning to ensure team is resourced to drive the most impactful features

6. Communicate clearly and effectively with all key partners to build a transparent and collaborative environment and provide visibility of the prioritized roadmap

7. Partner closely with Systems and Technology to identify future platform needs and opportunities

Qualifications

1. Significant experience as a Product Manager/Director (or related role) in agile delivery methodology (preferred) with proven track record to define a compelling product strategy and roadmap

2. Passion for the user experience and strong track record in delivering meaningful results through measurable outcomes

3. Demonstrated experience with innovative thinking, idea generation and developing new products from the ground up

4. Curiosity to know how things work and ability to use that knowledge to make connections and find opportunities for innovation

5. Data-driven approach, able to use data effectively to define hypotheses, as well as make informed product decisions when data may be unavailable.

6. Experience with human capital management digital products, including Oracle product suite

6. Confident and engaging storyteller, with experience delivering presentations and communicating with colleagues, leaders and partners of all levels

7. The ability to engage, influence and inspire team members and partners to drive teamwork and collaboration and movement towards a single goal or vision

8. Strong stakeholder management skills to manage key partnerships across CS, CEG and Technology effectively and balance competing priorities leveraging data driven decision making

9. Experience leading global direct reports A resilient, positive attitude and sense of humor

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Location: Gurgaon and Hybrid Model [open for 3 days a week work from office]

  • Relationship Executive

    Found in: Whatjobs IN C2 - 3 weeks ago

    Gurugram, India American Express Full time

    his is an individual contributor role responsible to cross-sell and upgrade the existing American Express consumer card portfolio. The incumbent will be responsible for cross-sell initiatives for the upgrade team, while delivering best in class customer experience. The role will be responsible for upgrading customer of the existing base of American Express...

  • Relationship Executive

    Found in: Appcast Linkedin IN C2 - 3 weeks ago

    Gurugram, India American Express Full time

    his is an individual contributor role responsible to cross-sell and upgrade the existing American Express consumer card portfolio. The incumbent will be responsible for cross-sell initiatives for the upgrade team, while delivering best in class customer experience. The role will be responsible for upgrading customer of the existing base of American Express...

  • Relationship Executive

    Found in: Talent IN 2A C2 - 3 weeks ago

    Gurugram, India American Express Full time

    his is an individual contributor role responsible to cross-sell and upgrade the existing American Express consumer card portfolio. The incumbent will be responsible for cross-sell initiatives for the upgrade team, while delivering best in class customer experience. The role will be responsible for upgrading customer of the existing base of American Express...

  • American Express

    Found in: beBee S IN - 4 weeks ago

    Gurgaon/Gurugram, India iimjobs Full time

    Compensation and Benefits Specialist [C&B Experience is a Must]You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each...

  • Learning Facilitator

    2 days ago

    Gurgaon, India American Express Global Business Travel Full time

    American Express Global Business Travel (GBT) equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road. With approximately 18,000 employees and operations in nearly 140 countries worldwide, American Express GBT empowers customers to take control of...

  • Travel for Meeting Planner

    5 days ago

    Gurgaon, India American Express Global Business Travel Full time

    American Express Global Business Travel (GBT) equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road. With approximately 14,000 employees and operations in nearly 140 countries worldwide, American Express GBT empowers customers to take control of...

  • Talent Acquisition Coordinator

    3 days ago

    Gurgaon, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. American Express Global...

  • TM1 Developer

    Found in: Whatjobs IN C2 - 3 weeks ago

    Gurugram, India American Express Full time

    Functional Description: As part of Financial Planning & Analysis team, we create planning, forecasting & reporting solutions for the organization. Our core solutions are implemented on Planning Analytics, Cognos BI, OBIEE & Tableau. We offer solutions to wide range of customers such as corporate planning, investment optimization, risk finance teams. Purpose...

  • TM1 Developer

    Found in: Appcast Linkedin IN C2 - 3 weeks ago

    Gurugram, India American Express Full time

    Functional Description:As part of Financial Planning & Analysis team, we create planning, forecasting & reporting solutions for the organization. Our core solutions are implemented on Planning Analytics, Cognos BI, OBIEE & Tableau. We offer solutions to wide range of customers such as corporate planning, investment optimization, risk finance teams.Purpose of...

  • TM1 Developer

    Found in: Talent IN 2A C2 - 3 weeks ago

    Gurugram, India American Express Full time

    Functional Description:As part of Financial Planning & Analysis team, we create planning, forecasting & reporting solutions for the organization. Our core solutions are implemented on Planning Analytics, Cognos BI, OBIEE & Tableau. We offer solutions to wide range of customers such as corporate planning, investment optimization, risk finance teams.Purpose of...

  • Load Balancing Engineer

    Found in: Whatjobs IN C2 - 3 weeks ago

    Gurgaon,Gurugram, India Triumph Ladders Pvt. Ltd. Full time

    Role : Load Balancer (LB) EngineerExp : 4+ years Np : 0-30 Days Requisites :1. LTM VS/VIP Provisioning, GUI/CLI2. LTM Troubleshooting Experience3. GTM Experience4. Load balancing (F5)5. Irule knowledge- Engineer will be responsible for configuration and management of the Load Balancers on daily basis. - Engineer will work with Application teams to build the...

  • Load Balancing Engineer

    Found in: Whatjobs IN C2 - 2 days ago

    Gurgaon/Gurugram, India Triumph Ladders Pvt. Ltd. Full time

    Role : Load Balancer (LB) EngineerExp : 4+ years Np : 0-30 Days Requisites :1. LTM VS/VIP Provisioning, GUI/CLI2. LTM Troubleshooting Experience3. GTM Experience4. Load balancing (F5)5. Irule knowledge- Engineer will be responsible for configuration and management of the Load Balancers on daily basis. - Engineer will work with Application teams to build the...

  • Dedicated Travel Advisor

    7 days ago

    Gurgaon, India Amex Full time

    **You Lead the Way. We’ve Got Your Back** At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly...

  • Travel Counsellor

    2 days ago

    Gurgaon, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Create your journey at Amex...

  • Salesforce Administrator

    Found in: Whatjobs IN C2 - 2 weeks ago

    gurugram, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. We’re seeking an...

  • Salesforce Administrator

    Found in: Talent IN C2 - 2 weeks ago

    Gurugram, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. We’re seeking an expert...

  • Senior Software Engineer

    Found in: Whatjobs IN C2 - 3 weeks ago

    Gurugram, India Impetus Full time

    About Impetus Impetus Technologies is a digital engineering company focused on delivering expert services and products to help enterprises achieve their transformation goals. We solve the analytics, AI, and cloud puzzle, enabling businesses to drive unmatched innovation and growth. Founded in 1991, we are cloud and data engineering leaders providing...

  • Senior Software Engineer

    Found in: Talent IN 2A C2 - 3 weeks ago

    Gurugram, India Impetus Full time

    About ImpetusImpetus Technologies is a digital engineering company focused on delivering expert services and products to help enterprises achieve their transformation goals. We solve the analytics, AI, and cloud puzzle, enabling businesses to drive unmatched innovation and growth.Founded in 1991, we are cloud and data engineering leaders providing solutions...

  • Senior Software Engineer

    Found in: Appcast Linkedin IN C2 - 3 weeks ago

    Gurugram, India Impetus Full time

    About ImpetusImpetus Technologies is a digital engineering company focused on delivering expert services and products to help enterprises achieve their transformation goals. We solve the analytics, AI, and cloud puzzle, enabling businesses to drive unmatched innovation and growth.Founded in 1991, we are cloud and data engineering leaders providing solutions...

  • Senior Frontend Engineer

    Found in: Whatjobs IN C2 - 3 weeks ago

    Bangalore,Gurgaon,Gurugram, India NetSysCon Full time

    Job Description : We are looking for a Sr Frontend Developer for a Payment Solutions Startup established by experts from the Payments Industry, who possess a rich work experience in distinguished firms such as Expedia, Google Pay, Uber, PhonePe, and American Express. The start-up is backed by top-tier venture capitalists, marquee angel investors, and...