Relationship Executive

Found in: Appcast Linkedin IN C2 - 3 weeks ago


Gurugram, India American Express Full time

his is an individual contributor role responsible to cross-sell and upgrade the existing American Express consumer card portfolio. The incumbent will be responsible for cross-sell initiatives for the upgrade team, while delivering best in class customer experience. The role will be responsible for upgrading customer of the existing base of American Express cards to other premium cards with an idea to deepen our premium customer base and to help deliver the right product strategy for ICS India. This is a great opportunity to be a part of the Central Marketing Organisation in ICS that highlights how the upgraded card can better suit the customers lifestyle and enhance the customer experience.

Key Responsibilities:

  • Lead nurturing and cross selling.
  • Implementing optimal contact strategy for upgrade using multiple channels of communication such as campaign, CEN, self-generated, IVR/OBTM leads.
  • Deepening our share of wallet in the premium segment via upsell, cross sell, industry wise spend expansion and generating referrals.
  • Collaborate with stakeholders to design and execute engagement and lead generation strategies.
  • Collaborate with customer service and product team to effectively collaborate on upgrade requirements and share customer insights.
  • Assisting customers in end-to-end process from applying the card to the delivery.

Successful candidate will possess the following skills:

  • 2-3 Years prior experience in understanding and managing premium card segment.
  • Strong negotiation and persuasion skills.
  • Self-motivated, willing to learn, responsible and attention to details.
  • Able to work independently, with excellent time management skills and ability to work under pressure.
  • A collaborative team player with the ability to deal with change and ambiguity positively.
  • Demonstrated ability to deliver on targets.
  • Excellent communication and interpersonal skills.
  • High customer orientation and ability to manage escalations as the role deals with sensitive customers.

Eligibility :

  • The Incumbent should be a graduate



  • Gurugram, Haryana, India UNIFIED CAPITAL INVESTMENT Full time

    s a Client Relationship Executive, your primary role is to cultivate and maintain strong, long-term relationships with clients to ensure their satisfaction and retention. You will serve as a primary connect for clients, understanding their needs, addressing concerns and providing solutions to enhance their experience with the organization. - Client...

  • Relationship Manager

    2 weeks ago


    Gurgaon / Gurugram, Delhi, India SaiRa People Tech Solutions Private Limited Full time

    Role :- Relationship Manager - Support ExecutiveJob Type:- Full timeLocation  :- Across Delhi NCR, South Delhi, Gurgaon Person with Disability ' Responsible for ensuring zero defect handling of FCR calls emanated at the PhoneBanking Center. To ensure complete and accurate resolution provided to Branch Relationship Managers on call for their Credit Card...

  • Customer Relationship Executive

    Found in: Appcast Linkedin IN C2 - 2 weeks ago


    Gurugram, India City Space India Full time

    Overview:At City Space India, work is our lifeblood. Through our hard work we have transformed the prevailing philosophies and trends in the realm of real estate for the City Space India officers and employees. Presently on the verge of impeccable creativity, idealizations and art in the field of constructions, we ooze the futuristic standards and make lives...

  • Customer Relationship Executive

    Found in: Talent IN 2A C2 - 2 weeks ago


    Gurugram, India City Space India Full time

    Overview:At City Space India, work is our lifeblood. Through our hard work we have transformed the prevailing philosophies and trends in the realm of real estate for the City Space India officers and employees. Presently on the verge of impeccable creativity, idealizations and art in the field of constructions, we ooze the futuristic standards and make lives...

  • Relationship Manager

    2 weeks ago


    Gurgaon / Gurugram, Delhi, India SaiRa People Tech Solutions Private Limited Full time

    This is reserved for people with disability. People with out disability Don't Apply.Location - Across Delhi NCR, South Delhi, GurgaonJob - Relationship Manager - Support Executive Job Type - Full TimeExperience - 0 To 5 Years'• Banking Product & Process Knowledge• Communication.'• Responsible for ensuring zero defect handling of FCR calls emanated at...


  • Gurugram, Haryana, India BRICXINFRA Pvt Ltd Full time

    Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession - Responsible for Customer Satisfaction and...


  • Gurugram, Haryana, India career point Consltancy Full time

    **As a Relationship Manager, you will be entrusted with managing and enhancing our client relationships. Your primary responsibility will be to understand the unique needs of our clients, provide tailored solutions, and serve as a liaison between clients and our internal teams. This position offers an exciting opportunity to work in a collaborative...

  • Relationship Executive

    Found in: Whatjobs IN C2 - 3 weeks ago


    Gurugram, India American Express Full time

    his is an individual contributor role responsible to cross-sell and upgrade the existing American Express consumer card portfolio. The incumbent will be responsible for cross-sell initiatives for the upgrade team, while delivering best in class customer experience. The role will be responsible for upgrading customer of the existing base of American Express...

  • Relationship Executive

    Found in: Talent IN 2A C2 - 3 weeks ago


    Gurugram, India American Express Full time

    his is an individual contributor role responsible to cross-sell and upgrade the existing American Express consumer card portfolio. The incumbent will be responsible for cross-sell initiatives for the upgrade team, while delivering best in class customer experience. The role will be responsible for upgrading customer of the existing base of American Express...


  • Gurugram, Haryana, India MistrNokriwala Full time

    **Requirements**: - Graduate - Good computer knowledge - Good kowledge of CRM softwares - Minimum 2 years of experience in Customer Relationship - Good communication skills in Hindi and English - Good Personality - Available to visit customer sites occasionally - Knowledge of automation industry (More Preferable) Pay: ₹18,000.00 - ₹30,000.00 per...


  • Gurugram, Haryana, India ARME Consulting Full time

    Role: Customer Relationship officer Location: Sec 49 Gurgaon Job type: Work from office Education: Any Graduate/ Preferable Science **Requirements**: - Bachelor's degree in a related field - Proven experience in a customer service role, preferably within the healthcare industry - Excellent communication and interpersonal skills - Strong problem-solving...

  • Relationship Manager

    Found in: Whatjobs IN C2 - 3 weeks ago


    gurugram, India Corporate Resources Full time

    Job Description Meet potential POSP insurance agents in respective geographical assignments. Service the Existing POS to drive sales growth. Handle Customer Inquiries with a speedy and satisfactory resolution coordinate with Operations HO Team for the smooth execution of the sales process Create...

  • Relationship Executives

    Found in: Whatjobs IN C2 - 3 weeks ago


    gurugram, India THR consultants Full time

     Selling financial products on phone. (Outbound telemarketing of Insurance, Loans & credit cards)  Interested leads will be provided by the company.  No cold calling or random calling.  Leads will be from interested customers.  Day shift (10am to 7:00pm) - Fixed timings.  It’s a 6 days working company. The candidates will be given 1 weekly off as...


  • Gurugram, India THR consultants Full time

     Selling financial products on phone. (Outbound telemarketing of Insurance, Loans & credit cards) Interested leads will be provided by the company. No cold calling or random calling. Leads will be from interested customers. Day shift (10am to 7:00pm) - Fixed timings. It’s a 6 days working company. The candidates will be given 1 weekly off as per the...


  • Gurugram, Haryana, India White Collar Realty Full time

    **About Us**: White Collar Realty specializes in delivering comprehensive real estate solutions for both residential and commercial properties across Gurgaon. Our services include property search, transactions, mortgage assistance, property management, and post-sales support. **Responsibilities**: Industry: Real Estate Preferred Gender: Female **Key...


  • Gurugram, Haryana, India ARME Consulting Full time

    **Currently seeking a highly organized and customer-focused individual to join as a Patient Relationship Officer for a BPO Company. As a Patient Relationship Officer, you will play a pivotal role in ensuring the satisfaction and loyalty of our patients, while maintaining strong relationships with healthcare providers.** **Position**:Patient Relationship...

  • Customer Relationship Management Manager

    Found in: Whatjobs IN C2 - 2 weeks ago


    Gurugram, India Coding Ninjas Full time

    Roles And Responsibilities Responsible for driving reactivation of the leads with the help of end to end Customer Relationship Management Marketing and Life Cycle Management with the objective of achieving the monthly revenue growth targets for Coding Ninjas Execute detailed monthly plans of CRM communications across mediums (emails, WhatsApp, SMS, etc.)...

  • Customer Relationship Management Manager

    Found in: Talent IN 2A C2 - 2 weeks ago


    Gurugram, India Coding Ninjas Full time

    Roles And ResponsibilitiesResponsible for driving reactivation of the leads with the help of end to end Customer Relationship Management Marketing and Life Cycle Management with the objective of achieving the monthly revenue growth targets for Coding NinjasExecute detailed monthly plans of CRM communications across mediums (emails, WhatsApp, SMS, etc.)Build...

  • Customer Relationship Management Manager

    Found in: Appcast Linkedin IN C2 - 2 weeks ago


    Gurugram, India Coding Ninjas Full time

    Roles And ResponsibilitiesResponsible for driving reactivation of the leads with the help of end to end Customer Relationship Management Marketing and Life Cycle Management with the objective of achieving the monthly revenue growth targets for Coding NinjasExecute detailed monthly plans of CRM communications across mediums (emails, WhatsApp, SMS, etc.)Build...


  • Gurugram, Haryana, India EDGE Executive Search Full time

    The Company Our client is a leading provider of progressive post-trade solutions for the global OTC markets across interest rate, FX, equity and credit asset classes. It incorporates CME Group’s optimization businesses -Traiana, TriOptima, and Reset - and IHS Markit’s MarkitSERV, headquartered in London - The Job We are looking for a Due Diligence...