Relationship Manager

1 month ago


GurgaonGurugramDelhi NCRPune, India iimjobs Full time

Job Purpose:

To develop high level relationships with corporate clients to promote the full range of services and products, particularly high value-added activities.

Roles & Responsibilities:

- Ensure seamless customer on boarding by ensuring best in-class customer servicing standards and processes and develop deep relationships to become the client's banking partner of choice.

- Spearhead business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of trade.

- This role further entails the responsibility of understanding client needs, business and sector characteristics.

- Understand customer requirements and structure solutions to achieve customer satisfaction while -remaining aligned with the bank's policies.

- The role bearer is accountable for customer acquisition, due diligence and recovery.

- Ideate to create diversified revenue sources for wholesale banking and facilitate campaigns to increase customer penetration and acquire high quality clients.

- Study financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank.

- Gather and leverage market intelligence to incorporate best practices.

- Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals.


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