Team Lead

3 weeks ago

Bangalore, India Cognizant Full time

Sr BA - Ops Transformation

Qualification:

• Education:

Any Graduate (preferably - MBA/ MCA/Btech)
  • • Excellent verbal and written communications skills and English proficiency.
  • • Expert in MSOffice Products especially WORD, EXCEL, PowerPoint and MSVisio.
  • • Hands on Knowledge of using\providing solutions in Capital Markets or Capital Markets products.
  • • Relevant Experience as BA (min 23 Years ).
  • • Flexibility to work at different location.

Responsibility:

Stakeholder/Business Management:

• Act as a point of contact for Project and Program managers for all questions related to task assigned
  • '• Provide regular status updates and track all KPI's/ Metrics related to all project tasks assigned.
  • • collaborates and Interacts with teams spread across geographies specific to tasks assigned.
  • • Ensures adherence to business and compliance requirements (timesheets, billing inputs, CBT's, expense reports) across both client and internal stakeholders.
  • • Work with reporting manager for high billable utilization and productive engagement during nonbilled period.

Knowledge Management:

• Builds case studies in all projects executed during and towards end of project
  • '• Development of Knowledge Assets like Business flows, system flows and other relevant artifacts in the domains supported.
  • • Actively participates in Knowledg sharing session.

Customer Relationship Management:

• Actively engage with client PM's and BA's to understand Project plan, key deliverables & milestones, specific tasks assigned with relevant client approvals
  • • Ensure participation in periodic client meetings and contribute effectively on expected tasks.
  • • Manage all project related queries and engage the Cognizant Manager during any escalations.
  • '• Develop indepth understanding of client infrastructure and products used.
  • Able to support the Program/Project Manager (when required) in the areas of quality assurance, risk control, project management and SDLC.

Project delivery (Functional Skills):

• Demonstrates usage of Industry/Cognizant/Client standard methodologies and tools for Requirements Gathering
  • • Execute and/or support functional testing/UAT.
  • • Assist in formulating recommendations.
  • • Identify tasks and activities required to prepare a project plan.
  • • Can perform stakeholder interviewing to understand current process and gather new requirements.
  • • Has knowledge of other elicitation techniques such as scenarios (use cases), prototyping and workshops.
  • • Able to construct a basic process flows and models.
  • • Ability to write basic requirements documents under supervision, understand the distinction between business, functional and nonfunctional requirements.
  • • Demostrates basic understanding of one or more project approaches such as Waterfall, Agile and Iterative Understands the project lifecycle and can contribute as BA in each stage.
  • Able to ensure for a central point of contact and to articulate and escalate issues during the development phase with a focus on conflict resolution and creative problem solving Collaborate and Interact with teams spread across geographies specific to tasks assigned.
  • • Able to design a control framework and operate an effective control environment, proactively identifying and raising control deficiencies and driving diligent and sustainable risk remediation Ensure adherence to business and compliance requirements across both client and internal stakeholders.

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