Tripta - National Key Account Manager - eCommerce - BharateMart (2-5 yrs)

1 month ago


GurgaonGurugram, India iimjobs Full time

National Key Account Manager - BharateMart (Ecommerce)

Responsibilities:

1. Onboarding Suppliers/ OEM on BharateMart Platform, per targets set

2. Develop and maintain strong relationships with key clients, understanding their business objectives, and aligning them with our cutting-edge technology solutions.

3. Create and execute strategic account plans to maximize revenue and profitability from key accounts while meeting clients' evolving needs.

4. Identify upselling and cross-selling opportunities, delivering innovative solutions that provide added value and contribute to the company's sales targets.

5. Act as a customer advocate within the organization, ensuring client feedback is heard and acted upon to continuously enhance service delivery.

6. Address any concerns or conflicts raised by key clients promptly and professionally, striving to reach win-win resolutions.

7. Stay abreast of industry trends, competitors, and market dynamics, providing clients with valuable insights and positioning them for success.

8. Collaborate with internal teams, including product development and marketing, to deliver seamless service and solutions to key accounts.

9. Requires regular/extensive travel basis business needs.



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