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Imperva WAF Executive

4 months ago

Mumbai, India Hitachi Careers Full time

Description

Job Title: Imperva WAF Executive
Grade: Executive
Location: Thane ( Ghodbunder Road)
Company: Hitachi Systems
Salary Range: As per the industry


Company Overview:

Hitachi Systems is committed to promoting sustainability management and supporting social innovation initiatives within the Hitachi Group in order to achieve the goal of contributing to the realization of a truly affluent society, as stated in the Corporate Philosophy. Through our ability to solve real-world problems in various industries, we have built up a vast service infrastructure and well-trained human resources that have a solid understanding of our customers’ business requirements. This can be utilized to provide a range of digitalization services and comprehensive support for our customers’ digital transformations by offering Hitachi’s Lumada that utilizes advanced digital technology as well as unique services in collaboration with our partners. In addition to solving social issues, we pledge to continue our efforts to improve social value, environmental value, and economic value. We aim to help boost peoples’ overall quality of life and provide even higher value to our customers.

Job Roles & responsibilities:

  • Engineers will perform installation, re-installation, configuration, and upgradation Managed Security Services (WAF/PIM/DS/SFTP) solutions components in client’s environment during service period.

  • Perform troubleshooting on Managed Security Services (WAF/PIM/DS/SFTP) Solution related issues by performing analysis and fine tuning, restricted to technical capabilities provided by OEM

  • Monitor Managed Security Services (WAF/PIM/DS/SFTP) components on a periodic basis and submit reports to client’s team as and when required / requested.

  • Escalate Managed Security Services (WAF/PIM/DS/SFTP) solution related issues to the OEM’s technical support as per client’s support agreement. Liaise, end to end co-ordinate and follow-up with OEM technical support.

  • Based on requirement from client, Engineer will perform Managed Security Services (WAF/PIM/DS/SFTP) Policy Management inline to features/methods supported by OEM.

  • Based on requirement from client, Engineer will configure and generate custom reports

  • Maintain Managed Security Services (WAF/PIM/DS/SFTP) Solution health and performance by performing system monitoring and analysis, and performance tuning restricted to technical capabilities provided by OEM in their product.

  • Keep client teams informed on system status, issue status, test & evaluation plans related to Managed Security Services (WAF/PIM/DS/SFTP) solution as and when required.

  • Follow client’s Change / Service Management process to accept, review and implement changes to Managed Security Services (WAF/PIM/DS/SFTP) solution system.

  • Perform Health-check quarterly and submit report.

  • Monitoring & Management of Devices, Vendor Management & Reporting for the aforesaid solution.

  • Onsite Engineer will perform the new application configuration in the tool for monitoring on request from customer.