Waf L1

6 months ago

Mumbai Maharashtra, India IBM Full time

Introduction

Your Role and Responsibilities

As a Network Security Engineer, you are expected to work on Networking products or solutions based on any vendor hardware /vendor operating system software (i.e Vendor agnostic) with little or minimum support from superiors. E.g. include: Skills on WAF/Firewall/ Routers/Switches/ Load balancer?IPS/IDS. Typical examples of the other deliverables would be of deploying, managing and implementing networking solutions to address client business requirements. You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role.

**Responsibilities**:

- Provide technical inputs for monthly customer service review reports and creation of Service Improvement Plans
- Monitor the queue and maintain regular updates on the Tickets as per agreed timeline, providing the detailed closure summary on the tickets.
- Knowledge and experience in Incident, Change, Problem, Service request and Configuration Management Processes
- Manage, monitor, resolve (remotely / with OEM / with field team support) and report all network equipment related problems deployed at various client locations across India
- Prepare daily report on incidents and publish the same.
- Ensure process compliance, adherence & improvement.
- Analyzing the measurements and escalating for any abnormality observed.
- Must exhibit technical leadership and should have experience of team working, resolution of conflicts, process improvement and business growth.
- Strong planning, communication and organizational building skills
- Strong leadership and supervisory abilities
- Work in a dynamic fast paced environment, ensure on time service delivery within the budget.
- Ready to work on 24/7 shifts to support client requirement.

Required Technical and Professional Expertise
- Min 3+ years of industry experience as a Network Security engineering on Design, Implementation and troubleshooting WAF (Compulsory Hands on experience), Firewall, load balancers, etc Network Security Devices and technologies ,
- Good understanding on - WAF (Compulsory Hands on experience), Firewall: Checkpoint, Palo Alto, Juniper and IPS, TCP/IP, web protocols and networking concepts
- Implementation and troubleshooting Site to Site VPN (IPSEC VPN
- F5 Load Balancers Citrix Netscaler and WAF knowledge and working experience would be added advantage.
- Assist is creation of Root Cause analysis (RCA) with Level 2 and Level 3 engineers
- Performance tuning of WAF, Firewall etc Network devices
- Network Security (multi-vendor) experience - Cloud security (Native security controls in AWS / Azure / GCP) & security tool implementation in cloud platform.
- Working on the assigned tickets within the agreed Timeline/SLA as per the Ticket Priority/Severity and Adhere to the ITIL process with zero noncompliance.
- Extensive knowledge of web technologies and concepts
- Prove experience in OWASP Risks, Vulnerabilities and Mitigation Mechanisms
- Understanding of DDoS techniques and mitigation mechanisms

Preferred Technical and Professional Expertise
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications
- One or more security certifications: CEH, Security+, GSEC, GCIH, OEM Certification Cisco, F5, Imperva etc

About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to driv

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