TaskUs - Senior Operations Manager (12-25 yrs)

1 month ago

PunjabChandigarh, India iimjobs Full time

What does an Senior Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Senior Operations Manager.

Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients.

As Operations Manager, you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways in which to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because let's face it - how can you lead when people don't believe you? You need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign them tasks that will help them work on their weaknesses and showcase their talents. This way, you are able to manage relationships better and develop people at the same time.

Do you have what it takes to become an Senior Operations Manager?

TaskUs reserves the right to reassign content moderators to other TaskUs projects based on staffing needs, employee performance, and other considerations.

In order to help create a community that is safe for all employees, the Resiliency and Wellness Team takes an active role in the primary prevention of mental health concerns through direct practice efforts, e-learning, skills training, and outreach efforts to the TaskUs community. Our programs seek to raise awareness about psychological issues, challenge ideas that contribute to social inequity, disempowerment, and discrimination, as well as the underlying structures that support them. In addition, our programs empower employees to find and use their voices in a healthy and productive way.

Requirements:

So, what is it we're looking for?

Since this is an Senior Operations Manager post, we'd need someone who already has the skills to even call themselves a Manager. We're looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. Someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.

Someone who has at least three years of related working experience, preferably someone who already knows how the system works - specializing in customer experience operations and management.

We need someone who is responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. We need someone who can multitask and work in a fast-paced environment. Someone who can lead and is great in analyzing situations and data.

TaskUs devotes considerable resources to the wellbeing of its employees.

- All employees will attend wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment.

- All employees will attend wellness groups

  • Head - Supply Chain Management - Auto (13-25 yrs)

    4 weeks ago

    Chandigarh, Chandigarh, India iimjobs Full time

    SAP must Experience in handling large groups of teams Contribute to the creation and implementation of best practice SCM vision, strategy, policies, processes, and procedures to aid and improve operational performance. Ensure Customer Service & Planning strategies focus on customer satisfaction by effectively fulfilling customer demands and implementing of...

  • Relationship Manager

    1 month ago

    Chandigarh, India Tata AIA Life Insurance Full time

    JOB DESCRIPTION A Position Overview Position Title Account Manager/Sr. Account Manager Department BroCA Level/ Band 602/601 Assistant Vice President - Broking & Corporate Agency Count 6 Locations 2 Mumbai, 2 Delhi, 1 Gujarat, 1 Chennai Role Summary: ·Maintain the long-term relationship with the partners to ensure...

  • Relationship Manager

    1 month ago

    chandigarh, India Tata AIA Life Insurance Full time

    JOB DESCRIPTION A Position Overview Position Title Account Manager/Sr. Account Manager Department BroCA Level/ Band 602/601 Assistant Vice President - Broking & Corporate Agency Count 6 Locations 2 Mumbai, 2 Delhi, 1 Gujarat, 1 Chennai Role Summary: ·Maintain the long-term relationship with...

  • CNC & Vmc Operator

    4 days ago

    Mohali, Punjab, India Pritika Industries Limited Full time

    Greetings from Pritika Group of Industries....!!!! We required a CNC / VMC Operator for our plant based in Mohali. **Requirements**: VMC HMC machine operating knowledge required. **Qualification **: Diploma (Mechanical) / ITI (Machinist) **Experience**: 1 Yrs to 5 Yrs Pay: ₹13,287.00 - ₹22,346.00 per month Schedule: - Day shift

  • Computer Operator

    4 days ago

    Chandigarh, Chandigarh, India LOTUS DEFENCE & AEROSPACE TECHNOLOGIES PVT LTD Full time

    COMPUTER OPERATOR ( ENGLISH) WITH FAST TYPING SPEED. # should be able to draft letter, comfortable with Mircosoft word, typing speed english minimum 30WPM Salary Package includes one international Holiday, Diwali Bonus, Leave Encashment. # We offer very safe working environment for females. # Working 9 am to 6.30 PM, Monday to Saturday. # **Job Types**:...

  • HR Executive/Social Media Management

    2 weeks ago

    Chandigarh, India timesjobs Full time

    Senior SEO Manager:Brief Senior SEO Manager would be responsible to handle team of 25-30 members of SEO Team. She/he will be responsible for day to day management of all on-site and off-site factors of the SEO program including site optimization, link development, cross functional collaboration and content development, analysis and...

  • HR Executive/Social Media Management

    2 weeks ago

    Chandigarh, Chandigarh, India timesjobs Full time

    Senior SEO Manager:Brief Senior SEO Manager would be responsible to handle team of 25-30 members of SEO Team. She/he will be responsible for day to day management of all on-site and off-site factors of the SEO program including site optimization, link development, cross functional collaboration and content development, analysis and...

  • Operations Manager

    4 weeks ago

    punjab, India Jorie AI Full time

    Manager /Sr ManagerManager – AR is responsible managing and guiding a team of AR associates who will be responsible for analysis of receivables due from healthcare insurance companies and initiation of necessary follow-up actions to get reimbursed. This role involves process management, interaction with the client for all planning and process improvements...

  • Solution Architect

    3 weeks ago

    chandigarh, India emerson Full time

    Job Summary: If you are interested to be a part of the Smart “Connected” Factory Program, we have an exciting opportunity for you! As part of the Smart Factory Team, you will be responsible to deliver projects and own the solution, work on the Emerson Stage gating process and coordinate/work closely with various partners, work and collaborate with...

  • Operations Executive

    4 days ago

    Jalandhar, Punjab, India Indian Colors Full time

    We are hiring for the Operations Executive in the hospitals. Salary - depends upon the interview Minimum 1 yr experience required **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: - Day shift Work Location: In person

  • Senior Support Consultant

    4 weeks ago

    Chandigarh, India Basware Full time

    Job DescriptionWe are looking for aSenior Support Consultantrole with experience of 5+ years preferably in a support profile.The Senior Support Consultant is responsible for our clients' day-to-day assistance using our enterprise software application.The Senior Support Consultant will work alone and with assigned team members to provide timely and...

  • Solution Architect

    3 weeks ago

    Chandigarh, India emerson Full time

    Job Summary:If you are interested to be a part of the Smart “Connected” Factory Program, we have an exciting opportunity for you! As part of the Smart Factory Team, you will be responsible to deliver projects and own the solution, work on the Emerson Stage gating process and coordinate/work closely with various partners, work and collaborate with the...

  • Female Assistant

    1 month ago

    Chandigarh, India Rabbixel Studio Pvt Ltd Full time

    having good communication skills. - having good English. - work from office but sometimes have to go with seniors. **Salary**: ₹10,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year...

  • Graphic Designer

    1 month ago

    Ludhiana, Punjab, India Varuni Consultancy Full time

    Graphic Designer graphicdesigner Male or Female Qualification Graduation Exp: Min. 2 yr Salary 25-30k Age upto 35 yr Location Ludhiana For immediate response contact at 7889279470 9888226055 **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - CSS: 1 year...

  • Computer Operator

    4 weeks ago

    Ludhiana, Punjab, India Alexa Manpower Services Full time

    required: - computer operator - location: - brs nagar, ludhiana - timings: - 10.30 to 7.30 pm - salary: - 12 to 15k - fresher also can apply - male female both can apply with job code # computer operator **Education**: - Bachelor's (preferred) **Experience**: - Data entry: 1 year (preferred) - total work: 1 year (preferred) **Language**: - English...

  • Data Entry Operator

    4 weeks ago

    Chandigarh, India Talent Belter Full time

    **Data Entry Operator** **Salary: 14,800 + Benefits** **Location: Industrial Phase I, Chandigarh** A well-known data management company is looking for Data Entry Operators to join their team, where responsibilities include accurately entering data, meeting deadlines, and collaborating effectively with colleagues. **Responsibilities**: - Perform data...

  • Computer Operator

    1 month ago

    Chandigarh, India Neha Associates Full time

    About the company - This is a company deals in medical equipments with there deicated service center. Company has 2 offices as one is in Chandigarh and the other is in Himachal Pradesh. The Job opeing is for the Chandigarh office. The main work will be to communicate with the clients, maintain stock and accounts on MS excle and Tally and should know how to...

  • Computer Operator

    4 weeks ago

    Ludhiana, Punjab, India Alexa Manpower Services Full time

    required: - computer operator - location: - brs nagar, ludhiana - timings: - 10.30 to 7.30 pm - salary: - 12 to 15k - fresher also can apply - male female both can apply with job code #computer operator Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Data entry: 1 year...

  • Senior Support Consultant

    4 weeks ago

    Chandigarh, India Basware Full time

    Job Description We are looking for a Senior Support Consultant role with experience of 5+ years preferably in a support profile. The Senior Support Consultant is responsible for our clients' day-to-day assistance using our enterprise software application. The Senior Support Consultant will work alone and with assigned team members to provide...

  • Customer Care Executive

    1 month ago

    Ludhiana, Punjab, India Varuni Consultancy Full time

    Customer Care Executive customercare Female only Qualification Graduation Exp: Min 4 yr Excellent communication skills & Computer Knowledge Age upto 35 yr Salary 25-30k Location Ludhiana For more information contact at 7889279470 9888226055 **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift **Education**: - Higher...