Salesforce System Business Analyst

4 weeks ago


Bangalore, India ATS Automation Full time
Summary

This role is the primary liaison between the ATS global IT group and other ATS divisions / departments that utilize software information systems or data related to CRM and Field Service activities. In this role, the incumbent is responsible for providing operational support to system or data users, participating in the planning, design, development, and deployment of information systems projects, and coordinating activities between IT management, business system users and information systems developers (internal and external).

Responsibilities
  • Responsible for providing operational support to system or data users, participating in the planning, design, development, and deployment of information systems projects.
  • Coordinating activities between IT management, business system users and information systems developers (internal and external).
Required Profile

Education: Any Diploma/Graduate computer science, or equivalent.

      Certifications such as ITIL, PMP, CBAP or Salesforce/Oracle Certified CRM admin

Experience: 5+ years of Salesforce admin/developer/analyst experience

                     5+ years as a Business Systems Analyst (BSA)

Required Skills
  • Proven experience working with Salesforce Sales Cloud, Marketing Cloud & Service Cloud products, such as Sales/Leads/Opportunities, Marketing Cloud Account Engagement (formerly Pardot), and Field Service
  • Working knowledge of Salesforce Lightning components, configuration, object relationships, app management & administration
  • Proven experience managing ticket/support queues & SLAs, combined with excellent customer service skills.
  • Proven experience with business and technical requirements analysis, business process modeling and data modeling.
  • Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
  • Proven experience in the design, development, and implementation of software systems, both on-premises and cloud-based (e.g. Azure, AWS, private cloud)
  • Working technical knowledge of scripting languages and automation (RPA) are an asset.
  • Ability to apply statistical and other research methods into systems issues and products as required.
About ATS

ATS is an industry-leading automation solutions provider to many of the world’s most successful companies. ATS uses its extensive knowledge base and global capabilities in custom automation, repeat automation, automation products and value-added services, including pre-automation and after-sales services, to address the sophisticated manufacturing automation systems and service needs of multinational customers in markets such as life sciences, food & beverage, transportation, consumer products, and energy. Founded in 1978, ATS employs over 6,000 people at more than 50 manufacturing facilities and over 75 offices in North America, Europe, Southeast Asia, South Asia, and China. The Company’s shares are traded on the Toronto Stock Exchange under the symbol ATS.



  • bangalore, India Aezion, Inc Full time

    Salesforce Business AnalystLocation: Bangalore/Coimbatore/MysoreFulltimeNote: Immediate Joiners PreferredJob descriptionWork with clients and end-users to gather, understand, and define business requirements.Should have Experienced in a Salesforce implementation through the full Software Development LifecycleDevelop user stories and to-be process flows to...


  • Bangalore, India Motorola Solutions Full time

    Job Description **Job Summary:** We are looking for a skilled Salesforce Business Analyst with minimum 3 years of experience in Sales Cloud. The candidate should have excellent communication, analytical, and problem-solving skills to understand business requirements and translate them into technical solutions. **Responsibilities:** - Collaborate with...


  • Bangalore, India NTT DATA Services Full time

    Req ID: 287656  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce-Business Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN). As...


  • Bangalore, India NTT DATA Services Full time

    Req ID: 295982  NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce - Business Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN). "As a...


  • bangalore, India Wipro Full time

    Skill Required:Experience: Minimum 5yrs of relevant experience as Salesforce Business Analyst.Job Location: Pan India.Notice Period: Immediate joiners will be preferred.Job Description:The job is about completing impact assessment like a business case but only from an effort/cost point of view, mainly of new regulations but also of innovation projects, from...


  • Bengaluru/ Bangalore, India timesjobs Full time

    About NetskopeToday, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network, and Data Security.Since 2012, we have built the...


  • Bangalore, India NTT DATA Services Full time

    NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Business Analyst with Banking experience to join our team in ​​​​​​​Bangalore, Karnataka,...

  • Salesforce Architect

    3 months ago


    Bangalore Metropolitan Area, India System Soft Technologies Full time

    Job Summary:The client is looking for a Salesforce Architect:Design and develop custom applications, features, and integrations within the Salesforce platform. Collaborate with business analysts and project managers to gather and analyze requirements. Create and maintain technical documentation, including design specifications, test plans, and user...

  • Salesforce Developer

    3 months ago


    Bangalore Metropolitan Area, India System Soft Technologies Full time

    Job Summary:The client is looking for a Salesforce Developer:Design and develop custom applications, features, and integrations within the Salesforce platform. Collaborate with business analysts and project managers to gather and analyze requirements. Create and maintain technical documentation, including design specifications, test plans, and user...


  • bangalore, India System Soft Technologies Full time

    Job SummaryClient is looking for Salesforce Technical Lead for Hybrid in BengaluruAccountabilities:Maps business functional requirements to system/technical requirements adopting Salesforce best practices.Design end-to-end Salesforce solutions using Configuration and Customization (APEX Class, Triggers, Visualforce pages, Lightning components...


  • Bangalore Metropolitan Area, India System Soft Technologies Full time

    Job Summary:The client is looking for a Salesforce DevOps Engineer:Design and develop custom applications, features, and integrations within the Salesforce platform. Collaborate with business analysts and project managers to gather and analyze requirements. Create and maintain technical documentation, including design specifications, test plans, and user...


  • bangalore, India Gravity Infosolutions (Salesforce Partner) Full time

    Role: Sr. Salesforce DeveloperType: ContractDuration: 6 monthsLocation: Pune/Bangalore/Chennai/Gurgaon/Hyderabad(Work from office)Time zone: (IST/UK/US overlap)Experience: 6+ years• Salesforce Certified (Platform Developer I and Platform Developer II)• 6 years'+ experience with Apex triggers and classes.• 5 years'+ experience with Visualforce pages...

  • Business Analyst

    4 days ago


    Bangalore, India NTT DATA Services Full time

    Req ID: 295978  NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN). "As a Salesforce...

  • Technical Architect

    3 days ago


    bangalore, India Salesforce Full time

    The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific solutions. As a Technical Architect,...


  • bangalore, India System Soft Technologies Full time

    Job SummaryBASIC FUNCTIONS: We are seeking a skilled Salesforce CPQ Specialist to join our dynamic team. This role is pivotal in driving efficiency and accuracy in our quoting and pricing processes, ensuring customer satisfaction and revenue growth. This position performs moderately difficult research, design, and software development assignments within a...


  • Bangalore Metropolitan Area, India System Soft Technologies Full time

    Job Summary:The client is looking for a Salesforce Technical Lead:Responsibilities:Maps business functional requirements to system/technical requirements adopting Salesforce best practices.Design end-to-end Salesforce solutions using Configuration and Customization (APEX Class, Triggers, Visualforce pages, Lightning components etc.)Understands the scope of...


  • Bangalore Metropolitan Area, India System Soft Technologies Full time

    Job Summary:The client is looking for a Salesforce CPQ Developer:We are seeking a skilled Salesforce CPQ Specialist to join our dynamic team. This role is pivotal in driving efficiency and accuracy in our quoting and pricing processes, ensuring customer satisfaction and revenue growth. This position performs moderately difficult research, design, and...


  • bangalore, India Canada Life Full time

    We are Canada LifeBeing a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way,...


  • Bangalore, India DHANI Full time

    Job Description: Test AnalystOverview: We are seeking a highly skilled Test Analyst with 3 to 5 years of experience in test analysis and execution, particularly within complex technical environments. The ideal candidate should demonstrate proficiency in interpreting and executing tests based on detailed requirements, with a strong background in Salesforce...


  • Bangalore Urban, India Canada Life Full time

    We are Canada LifeBeing a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way,...