Manager - Operational Excellence - Consulting Firm (7-11 yrs)

1 month ago


GurgaonGurugram, India iimjobs Full time

Manager - Operational Excellence


Role : Operational Excellence - Manager

Job Location: Gurgaon

Roles & responsibilities:

- Manage large operations transformation initiatives working closely with India management as well

- Identify opportunities for OpEx to be implemented to derive tangible benefit for member firms

- Ensure business cases are thoroughly researched and syndicated

- Deliver OpEx projects within the divisional portfolio on time, to scope and within budget

- Assess all aspects of current operating model including people, process, technology etc. as well as design and implement target operating model, working in close collaboration with the service lines

- Identify and implement process improvement, automation, right shoring etc. opportunities using lean and other transformation approaches

- Analyze and interpret business data and turn it into insights

- Support research activities for internal/ external performance benchmarking

- Conduct CI trainings (LSS awareness, Yellow Belt program etc.) to generate problem solving and analytical mindset within teams

- Lead problem solving and brainstorming workshops with project stakeholders

- Prepare analysis reports, solution designs and other project deliverables and own responsibility for timely completion and quality of outputs

Educational qualifications:

- Graduate / Engineering background (REC/NIT/IIT etc.)

- MBA from top tier colleges

Work experience:

- 8-11 years of overall experience of which at least 4-5 years is in independently driving transformation projects in large global organizations or with consulting firms

Mandatory technical & functional skills:

- Excellent knowledge and experience of leading global process transformation projects using lean/ six sigma tools and techniques

- Hands-on experience of identifying and implementing Intelligent Automation opportunities (process mining/ RPA/ AI/ workflow etc.)

- Experience in developing global operating models leveraging onshore and offshore delivery centers

- Strong analytical and problem-solving skills. Skilled in the use of data analysis tools and able to extract insights from complex data

- Excellent Project management skills including ability to manage multiple workstreams/ projects at the same time.

- Ability to work with stakeholders at all levels

Preferred technical & functional skills:

- Certified Six Sigma Master/Black Belt

- PMP certified / PRINCE2 Practitioner

- Other qualifications relating to data analytics/ Intelligent automation


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