Associate - Corporate Operations (on 3rd party, 11 Months Contract)

4 weeks ago


Gurugram, India Mettl Full time

Associate - Corporate Operations


Role: Associate– Corporate Operations (On Contract)

Functional Area: Product Support and Delivery

Educational Qualification: Any Graduate

Experience: 0-3 yrs.

Location: Gurgaon


Key Responsibilities:

· Handling operational queries via email & call- 24*7 (B2B2C Business module)

· Owning the end-to-end delivery for customers.

· Direct interaction with client POC.

· Providing resolution and delivery within a specified TAT and defined SLA’s

· Coordination with other verticals/teams to resolve the issues/requests.

· Conducting training sessions for clients on products.

· Working on Custom Report / Analytics (MIS/EXCEL).

Preferred Skills Set:

· Ability to take initiatives.

· Extremely comfortable in fast-paced, high-growth environment.

· Creative and analytical thinker; fast learner.

· Good speaking & writing English.

· Proficient on MS Excel



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