Digital Payments Product Manager- Vice President

3 weeks ago

Bengaluru, India JPMorgan Chase Full time
As a Digital Payments Product Manager - Vice President within the Commercial Banking unit at JP Morgan Chase, you will be at the forefront of enhancing our digital payments product and managing multiple payment integration journeys . You will work closely with various teams and stakeholders, managing the product backlog in alignment with our strategic objectives. Your role will be pivotal in gathering requirements, defining and managing backlog, and ensuring the user's perspective is included. We value your expertise in product development and management, particularly in B-to-B or B-to-C payments. Your passion for customer experience and continuous improvement will promote our success. This role provides an exciting opportunity to contribute to our dynamic and fast-paced environment.

Job responsibilities:

  • Collect, capture and manage user needs through story writing to support development and deployment.
  • Facilitate gathering of business requirements to support product team and product owners in agile method, defining and managing backlog, and ensuring user's perspective is included.
  • Support scrum team meetings and ensure that delivery aligns with overall product vision.
  • Agile management of product requirements, stories and rapid prototyping as needed.
  • Demonstrated strong ability to analyze problems, design solutions, and communicate effectively and confidently (both verbal and written) with relevant stakeholders to gain buy-in
  • Execute against strategy and product/pilot roadmap; own and proactively identify issues and drive resolutions end-to-end.


Required qualifications, capabilities, and skills:

  • 12+ years of experience with Education/degree in a relevant area field (e.g., business, finance, engineering, computer science, design, or in a related non-engineering/humanities discipline)
  • Expertise in product development/product management, ideally focused on B-to-B or B-to-C payments; experience of 8+ years;
  • Expertise in US and/or international payment products (i.e., cash management/treasury services - wires, ACH, EFT, SWIFT, real-time payments (RTO, FedNow, Faster Payments, SEPA Credit Transfer Instant Payments, NPP, etc.)
  • Demonstrated ability in writing concise user stories (not use cases), accurate user acceptance criteria to be used by developers and product owners to ensure product is delivered to spec.
  • Results-orientation - Takes initiative to identify areas to add value and executes quickly and accurately.
  • Passion for customer experience and continuous improvement mindset.
  • Enthusiasm for business and eagerness to work on any task that will add value; strong work ethic; thrives in fast-paced environment able to manage and execute across competing deliverables.
  • Strong communication skills and attention to detail
  • Proficiency with JIRA, Confluence, Visio, Figma
  • Successfully managed payment integration journeys and have good knowledge on tech integrations of payment products.
  • Techno-Functional experience in managing payment product lifecycle management.


Preferred qualifications, capabilities, and skills:

  • Experience with emerging and alternative payment rails and non-bank/fintech payment providers/ecosystem
  • Understanding and familiarity with payment standards and gateway integrations desired
  • Experience of working with payment gateways ,


About us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

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