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Alpha Operational Readiness Lead
1 month ago
Job Description
Who we are looking for:
The Alpha Operational Readiness Outreach manager will be required to manage the operational readiness outreach team.
The primary purpose of this role will be managing, oversight and escalation for the operational readiness outreach team, including co-ordination of communications with third parties and vendor management. The Alpha Operational Readiness Outreach manager partners with SSC Operational Readiness leads on in-scope tasks to ensure that the business teams are operationally ready for the migration of new business onto the State Street platforms.
Why this role is important to us:
The team you will be joining is a part of State Street Alpha Implementations. State Street Alpha gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate. State Street Alpha's tools help our clients make better investment choices and act on growth opportunities.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for:
As the Alpha Operational Readiness Outreach Manager, you will:
- Oversee the Co-ordination of third party reachout for onboarding for US and EMEA implementations. Supporting the outreach team, providing oversight, guidance and training in relation 3rd party outreach.
- Allocating agreed resourcing to each implementation.
- Manage staff and contractors to achieve and execute on stated priorities and goals
- Adhering to Alpha standards and best practises.
- Ensures team has right guidance in handling escalations.
- Steps in where required in engaging with senior stakeholders to analyze and agree the situation, roles and responsibilities and next course of action.
- Work as a member of a global team – provide status, communicate issues, share ideas, and follow process for analysis, development and support protocols
- Ensure programme activities adhere to legal guidelines and internal policies.
- Apply change, risk and resource management principles when needed.
- Partner with all relevant corporate functions, businesses and stakeholder to ensure effectiveness of the activities and expectations management.
- Raise risks and issues effectively within the program, drive solutions and effectively communicate options.
- Review completed conversions for lessons learnt to apply to future implementations for process improvement
What we value
These skills will help you succeed in this role
- Excellent Communication Skills with ability to effectively run meetings and collaborate across teams and functions
- Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize work. Weekend work required.
- Ability to proactively identify potential issues, drive resolution and escalate where required.
- Leadership and effective management skills.
- Intermediate to advanced Microsoft Word, Excel, Visio, PowerPoint, SharePoint and Access skills.
Education & Preferred Qualifications
- 5+ years of relevant Financial Industry Experience required, preferably Investment Management, Asset Management with overall 12+ years of work experience.
- Experience managing a team and managing vendor resources.
- Experience working across teams using Jira and Confluence is good to have.
- High Level knowledge or experience in Capital markets including Middle & Back Office, Securities, Bank Loans, IBOR / ABOR, Transaction Management
- 3rd party engagement experience is required
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
For further information, and to apply, please visit our website via the “Apply” button below.
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