Customer Advisor
3 weeks ago
A. DAILY RESPONSIBILITIES
1. The customer advisor should ensure the acceptance of all incoming calls to the customer care numbers.
2. Ensure follow up of the missed calls that come either during other calls or during non working hours.
3. Responsible for replying to all E Mails that comes through the website portals and other online sources.
4. Must ensure the following up of
Call Back
Call Drop
5. They must also ensure that all leads coming to them through various sources are immediately entered in the CRM
6. Attending of all web chats online and ensure that all queries are adequately responded to within the given time frame.
7. Responsible for following up of the Digital Leads.
8. One needs to acquire Face to Face appointments from all prospects.
9. One needs to attend walk in customers at our H.O.
10. One is expected to follow instructions abide by rules regulations of the company as well as that may be laid by the respective reporting authority from time to time in the interest of the business.
B. WEEKLY RESPONSIBILITIES
1. The customer care executives are required to make paper calling for generation of other services leads.
2. They are also required to maintain the Project Brochures as physical copies at the HO.
C. Enhances organization reputation by accepting ownership for accomplishing existing new and different requests exploring opportunities to add value to job accomplishments.
-
Customer Advisor
3 weeks ago
Kolkata, West Bengal, India White Force Outsourcing Pvt Ltd Full timeApply for Customer Advisor, HAPPY SQUARE OUTSOURCING SERVICES PVT.LTD. in Kolkata for 1 - 4 Year of Experience on
-
Customer Advisor
1 month ago
Kolkata, India Whiteforce Full time**Employment Information**: - Industry - ** CUSTOMER ADVISO** - Job level - ** Any Graduate** - Salary - ** 100000 - 300000** - Experience - **0 - 1** - Pay-Type - **Annually** - Close-date - **2023-05-27** - JOB-ID - **JB-28197** - Location - **Kolkata** **Job Descriptions**: A. DAILY RESPONSIBILITIES - 1. The customer advisor should ensure the acceptance...
-
Customer Advisor
3 weeks ago
kolkata, India White Force Full timeJob Description: DAILY RESPONSIBILITIESThe customer advisor should ensure the acceptance of all incoming calls to the customer care numbers.Ensure follow up of the missed calls that come either during other calls or during non-working hours.Responsible for replying to all E - Mails that comes through the website, portals and other online...
-
customer advisor
4 weeks ago
Kolkata, West Bengal, India timesjobs Full timeA. DAILY RESPONSIBILITIES 1. The customer advisor should ensure the acceptance of all incoming calls to the customer carenumbers. 2. Ensure follow up of the missed calls that come either during other calls or during non working hours. 3. Responsible for replying to all E Mails that comes through the website portals and other onlinesources. 4. Must ensure the...
-
Customer Advisor
3 weeks ago
Kolkata, West Bengal, India timesjobs Full time3. JOB RESPONSIBILITIES A. DAILY RESPONSIBILITIES 1. The customer advisor should ensure the acceptance of all incoming calls to the customer care numbers. 2. Ensure follow up of the missed calls that come either during other calls or during non working hours. 3. Responsible for replying to all E Mails that comes through the website portals and other online...
-
Customer Service Support Advisor
1 month ago
Kolkata, India BT Group Full timeCustomer service support advisor **Job Req ID**:9889**Posting Date**:06-Feb-2023**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Within Range
-
Customer Advisor
1 week ago
Bidhannagar, Kolkata, West Bengal, India happy square outsourcing company Full time**JOB RESPONSIBILITIES**: **A. DAILY RESPONSIBILITIES** 1. The customer advisor should ensure the acceptance of all incoming calls to the customer care numbers. 2. Ensure follow up of the missed calls that come either during other calls or during non-working hours. 3. Responsible for replying to all E - Mails that comes through the website, portals and...
-
Customer Service Support Advisor
1 month ago
Kolkata, India BT Group Full timeCustomer service support advisor **Job Req ID**:13589**Posting Date**:29-Mar-2023**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Compettive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and...
-
Customer Service Support Advisor
4 weeks ago
Kolkata, India BT Group Full timeCustomer Service Support Advisor **Job Req ID**:13906**Posting Date**:06-Apr-2023**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Within Range**Why this job matters** The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence...
-
Beauty Advisor
4 weeks ago
Kolkata, India Savarnas Beauty Full time**Responsibilities**: - Product Advisors should have a comprehensive knowledge of the products they are selling, including features, benefits, and pricing. Must be able to answer customer questions and address any concerns they may have. - Product Advisors must provide excellent customer service, ensuring that customers are satisfied with their purchases...
-
Customer Service Advisor
1 month ago
Kolkata, India Shree Automotive Pvt. Ltd Full timeBasic **assessment of vehicles **, including collision impact assessment. - Knowing and implementing the manufacturer’s and dealership’s policies on car service - including **interval recommendations, warranty & insurance, repair and maintenance details, oil changes, spare part details, costs and prices, timelines **, etc. - **Booking appointments **,...
-
Insurance Advisor
1 month ago
Kolkata, India Geekout Cooperation LLP Full time**Position**: Insurance Advisor **Description**: Join our team as an Insurance Advisor and play a vital role in assisting customers with their insurance needs. You'll provide excellent insurance solutions in a dynamic and rewarding environment. **Responsibilities**: - Engage customers to understand their insurance requirements and recommend suitable...
-
Service Advisor
1 month ago
Kolkata, India Universal TVS Full timeService Advisor to have minimum 1 year of prior relevant experience. Key responsibilities of Service Advisor: - Evaluate Vehicle & check for complaints to be resolved - Provide customers with information & advice on warranty protections. - Maintain positive customer relationships to ensure repeat business - Manage & oversee the dealerships workflow and...
-
Beauty Advisor
1 day ago
Kolkata, West Bengal, India Nykaa Full timeJob Requirements Job Title: Beauty AdvisorCompany Name: NykaaLocation: Kolkata, West BengalSalary: Not DisclosedQualification: 3 - 8 years of experienceJob Description:Nykaa, India's leading beauty and cosmetics retailer, is expanding its team in Kolkata, West Bengal, and inviting experienced Beauty Advisors for our retail store. If you have a passion for...
-
Customer Service Support Advisor
1 month ago
Kolkata, West Bengal, India BT Group Full timeCustomer Service Support Advisor **Job Req ID**:28322**Posting Date**:31 Jan 2024**Function**:Business Services & Operations**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support...
-
Customer Service Support Advisor
1 month ago
Kolkata, West Bengal, India BT Group Full timeCustomer Service Support Advisor **Job Req ID**:28326**Posting Date**:31 Jan 2024**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and...
-
Customer Service Support Advisor
1 week ago
Kolkata, West Bengal, India BT Group Full timeCustomer Service Support Advisor **Job Req ID**:33201**Posting Date**:21 May 2024**Function**:BT contact centres**Unit**:Finance, Strategy & Business Services**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value...
-
Customer Service Support Advisor
1 week ago
Kolkata, West Bengal, India BT Group Full timeCustomer Service Support Advisor **Job Req ID**:33202**Posting Date**:22 May 2024**Function**:EE Contact Centres**Unit**:Finance, Strategy & Business Services**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value...
-
Customer Service Support Advisor
4 weeks ago
Kolkata, West Bengal, India BT Group Full timeCustomer Service Support Advisor **Job Req ID**:30574**Posting Date**:5 Mar 2024**Function**:BT contact centres**Unit**:Finance, Strategy & Business Services**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value and...
-
Customer Service Support Advisor
4 weeks ago
Kolkata, West Bengal, India BT Group Full timeCustomer Service Support Advisor **Job Req ID**:29580**Posting Date**:7 Feb 2024**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and...