Customer Advisor
3 weeks ago
**Employment Information**:
- Industry
- ** CUSTOMER ADVISO**
- Job level
- ** Any Graduate**
- Salary
- ** 100000 - 300000**
- Experience
- **0 - 1**
- Pay-Type
- **Annually**
- Close-date
- **2023-05-27**
- JOB-ID
- **JB-28197**
- Location
- **Kolkata**
**Job Descriptions**:
A. DAILY RESPONSIBILITIES - 1. The customer advisor should ensure the acceptance of all incoming calls to the customer care numbers. - 2. Ensure follow up of the missed calls that come either during other calls or during non-working hours. - 3. Responsible for replying to all E - Mails that comes through the website, portals and other online sources. - 4. Must ensure the following up of: - Call Back - Call Drop - 5. They must also ensure that all leads coming to them through various sources are immediately entered in the CRM - 6. Attending of all web chats online and ensure that all queries are adequately responded to within the given time frame. - 7. Responsible for following up of the Digital Leads. - 8. One needs to acquire Face to Face appointments from all prospects. - 9. One needs to attend walk in customers at our H.O. - 10. One is expec
**Skills**:
- customer care, Excellent English communication, graduated fresher
-
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