Customer Service Training

1 month ago


Faridabad, India Arth Manpower Consultants Full time
Title: Head of Customer Training and After Sales (Drone and Robotics - Military Division)Position Overview:The Head of Customer Training and After Sales is a pivotal leadership role within ourdrone and robotics company's Military Division. This position is responsible for ensuringour military customers receive comprehensive training, exceptional post-sales support,and unparalleled service for our cutting-edge drone and robotics solutions.Objective:To ensuring the success of our clientele from the Indian Armed forces by providing themwith the training and support they need to maximize the benefits of our drone androbotics solutions while maintaining the highest standards of quality and security.Key Responsibilities:1. Strategic Planning: Develop and execute strategies to optimize customer trainingand after-sales service for the Defence sector, aligning with the company'smission and objectives.2. Customer Training Programs: Create and manage training programs tailored tomeet the requirements of our clients from Defence sector, covering theoperation, maintenance, and advanced functionalities of our products.3. Technical Support: Oversee and manage a dedicated technical support teamdeployed pan India and ensuring prompt and effective resolution of clientsissues and inquiries.4. Product Knowledge: Stay up-to-date with the latest advancements in drone androbotics technology to provide expert guidance and support to target audience.5. Quality Assurance: Implement and maintain rigorous quality control measuresfor product assembly, testing, and delivery to ensure the highest standards aremet for military-grade equipment.6. Regulatory Compliance: Ensure that all products and services we provide,adhere to Government regulations formulated specifically for Defence Sectorand meet the security protocols and export compliance requirements.7. Team Leadership: Build and lead a high-performing team, fostering a culture ofexcellence, innovation,

Experience : 10 - 12 Years

No. of Openings : 1

Education : Professional Degree, B.Tech/B.E

Role : Customer Service Training

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India



  • Faridabad, India DBS Bank Full time

    **_Job Purpose_**_ :_ - Responsible for retention of customers by providing best services and achieving new customer acquisition._ **_Key Accountabilities:_** - _Deepening, Retention of customers across all products by providing best services, which is measurable through increase in ETB Book balance movement and achieving of new customer acquisition. _ -...


  • Faridabad, Haryana, India Installco Wify Technology Private Limited Full time

    Customer Care Associate: Provide prompt and courteous assistance to customers via various channels. Resolve issues efficiently and escalate when necessary. Maintain up-to-date knowledge of products and services. Build strong customer relationships and gather feedback. Contribute to continuous improvement of customer service processes. **Salary**:...


  • Faridabad, India Aries Care Consulting Full time

    **Mandatory Conditions to apply-**- Minimum 06 month of telecalling or Chat or blended experience is mandatory. Experience in customer service will be added advantage Excellent English Communication Mandatory **Job Description**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and...


  • Faridabad, Haryana, India TEXLA Full time

    **Descripción de la compañía**: Best **Descripción del puesto**: **Airport Ground Staff Job in Airport City In India**: As an Airport Services Agent, - Escorting and directing arriving and departing passengers to the respective areas such as the hotel desk, visa counter, transfer desk, premium lounges, and boarding gates - Assisting the Duty Officer in...


  • Faridabad, India JLL Full time

    JLL supports the Whole You, personally and professionally. Customer Relationship Executive Property and Asset Management Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also...


  • Faridabad, Haryana, India Diksha Placement and Consultant Full time

    **Customer Support Coordinator** **Faridabad** Computer knowledge, V Lookup, Pivot Table and Mail drafting Communication Should be Good in English, advance excel, - Experience- 0 - 1 Years- Salary- 2 Lac To 2 Lac 50 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Other Bachelor Degree- Key SkillsGood in English advance...


  • Faridabad, Haryana, India shreem networks solution Full time

    **Job description** - Fielding a variety of incoming and/or outgoing calls on behalf of our clients - Putting the customer first by providing world-class customer service - Documenting information in client systems for accurate record keeping - Gaining a deeper knowledge and understanding of different industries - Satisfaction and pride in helping people and...


  • Faridabad, India hireeasi Full time

    URGENTLY HIRING!!!! Company Name: Hobit Role: Customer Support Representative Location: Faridabad **Salary**: 15k-20k Job Responsibilities: Troubleshooting: Assist customers with technical issues, product usage, and other inquiries related to our products or services. Troubleshoot and resolve problems to ensure customer satisfaction. Order Processing:...


  • Faridabad, India NETCARE Consulting LTD Full time

    **Job description** **International UK Back & Operation Customer Support** **Company** - Location: Faridabad - Designation: Back & Operation Customer Support (UK Process)(UK Process) - Experience - 0- 3 years - Qualification - Graduation /UG - Excellent Communication Skills **Job Description**: **DO NOT APPLY IF YOU DON'T HAVE AN INTERNATIONAL CALLING or...


  • Faridabad, India Seven Full time

    Job Title: Customer Sales SpecialistLocation: Faridabad, Haryana, IndiaRoles & Responsibilities:1. Conduct outbound calls to customers with the aim of converting inquiries into sales.2. Handle both inbound and outbound calls effectively, addressing customer inquiries and providing necessary information about our products or services.3. Utilize persuasive...

  • Senior Executive

    9 hours ago


    faridabad, India Ionix Filters I Perfect Sales India Full time

    Join us at Perfect Sales India and be part of a dynamic team dedicated to delivering excellence in sales and service. If you are passionate about customer satisfaction and achieving targets, we want to hear from you!Company Overview:Perfect Sales India is a dynamic and rapidly growing company dedicated to providing innovative solutions in the field of water...


  • Faridabad, India I Tech Media Pvt Ltd Full time

    **Job Title: - Customer Care Executive** **Department**: - Support **Reports To**: - Product Head **Qualification**: - Graduation/MBA/PGDM in Any Specialization **Experience**: - 0 To 2 Years (Freshers are Welcome) **Location**: - Vidyavihar East - Mumbai **Responsibilities**: - Build database systems of high availability and quality depending on...


  • Faridabad, India Seven Full time

    Job Title: Customer Sales SpecialistLocation: Faridabad, Haryana, IndiaRoles & Responsibilities:Conduct outbound calls to customers with the aim of converting inquiries into sales.Handle both inbound and outbound calls effectively, addressing customer inquiries and providing necessary information about our products or services.Utilize persuasive...


  • Faridabad, India Seven Full time

    Job Title: Customer Sales Specialist Location: Faridabad, Haryana, India Roles & Responsibilities: Conduct outbound calls to customers with the aim of converting inquiries into sales. Handle both inbound and outbound calls effectively, addressing customer inquiries and providing necessary information about our products or services. Utilize persuasive...


  • Faridabad, India Seven Full time

    Job Title: Customer Sales SpecialistLocation: Faridabad, Haryana, IndiaRoles & Responsibilities:Conduct outbound calls to customers with the aim of converting inquiries into sales.Handle both inbound and outbound calls effectively, addressing customer inquiries and providing necessary information about our products or services.Utilize persuasive...


  • Faridabad, India Placement Services Full time

    Job Title: - Customer Support Executive. Experience: 6 months -1 year, ( FRESHERS ALSO WELCOME) Location: Faridabad Department: Service team Job Purpose : (Role) Job Description 1. Work on customer complaints 2. Work on product replacement and complaints closure 3. Work on providing support to ASC Job Importance : It helps you to build your carrier in...

  • Senior Executive

    24 hours ago


    Faridabad, India Ionix Filters I Perfect Sales India Full time

    Join us at Perfect Sales India and be part of a dynamic team dedicated to delivering excellence in sales and service. If you are passionate about customer satisfaction and achieving targets, we want to hear from you!Company Overview:Perfect Sales India is a dynamic and rapidly growing company dedicated to providing innovative solutions in the field of water...

  • Senior Executive

    9 hours ago


    faridabad, India Ionix Filters I Perfect Sales India Full time

    Join us at Perfect Sales India and be part of a dynamic team dedicated to delivering excellence in sales and service. If you are passionate about customer satisfaction and achieving targets, we want to hear from you! Company Overview: Perfect Sales India is a dynamic and rapidly growing company dedicated to providing innovative solutions in the field of...


  • Faridabad, India I Tech Media Pvt Ltd Full time

    **Job Title: - Customer Care Executive** **Department**: - Support **Reports To**: - Product Head **Qualification**: - Graduation/MBA/PGDM in Any Specialization **Experience**: - 0 To 2 Years (Freshers are Welcome) **Location**: - Vidyavihar East - Mumbai **Responsibilities**: - Build database systems of high availability and quality depending on...


  • Faridabad, India Jiva Ayurveda Pharmacy Ltd. Full time

    Roles and Responsibilities•Taking Incoming calls of customers and capturing important details in the system.•Understand the customer's query and provide resolution.•Document accurately.•Doing Outbound calls to customers and attending to their queries and helping them take consultations with doctors.Desired Candidate Profile•Good verbal and written...