Programmer Analyst

2 months ago

Kolkata, India Cognizant India, Cognizant Technology Solutions Full time

Sr. consultant

Qualification:

Masters Of Business Administration / CA / Consultants with industry exp & certification

Responsibility:

Requirement Gathering and Gap Analysis:

  • Participate and assist the team, in requirements gathering Understand industry / SAP standard processes and compare with customer process and help the team.

Knowledge Management:

  • Update knowledge articles in the knowledge management repository.
  • Create knowledge articles on the problem, workaround solutions.
  • Maintain knowledge management database.

Solution Engineering:

  • Support the team for the following activities, while ramping up own knowledge of processes / methodology.
  • Provide support in creating solutions for the gaps.
  • Prepare first drafts on end to end solution for the client and integration plan and submit them to supervisor for review.
  • Detail out customization requirements/ configuration changes required for solution implementation.
  • Obtain approval and validation on solution developed.

Implementation and Testing:

  • Support the team for the following activities, while ramping up own knowledge of processes / methodology.
  • Carry out testing before handover to the users, test development objects and give feedback to the technical team.
  • Conduct pilot of solution developed.
  • Guide users in uploading data into the system.
  • Create test cases based on the knowledge of the domain/product.
  • Conduct system testing based on the scenarios.
  • Use various testing tools as required.

Project Support:

  • Support the team for the following activities, while ramping up own knowledge of processes / methodology.
  • Based on requirement study and gap analysis, analyze process/framework anomalies and deficiencies and make recommendations.
  • Interact with clients as and when required on basic queries.
  • Assist Senior Consultants in drawing linkages between a module within the project and other modules / objects.
  • Provide timely inputs or mentor other team members working on the project based on domain / product knowledge.

Documentation:

  • Support the team for the following activities, while ramping up own knowledge of processes / methodology.
  • Document customer requirements.
  • Document the design/blueprint/functional specifications of the solution based on guidance from Senior Consultants / Team Lead.
  • Upload the documents in knowledge repository for future reference.

Must Have Skills

  • Salesforce Customization
  • Salesforce Configuration

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