Programmer Analyst

Sr. consultant

Qualification:

Responsibility:

Requirement Gathering and Gap Analysis:

• Participate and assist the team, in requirements gathering Understand industry / SAP standard processes and compare with customer process and help the team.

Knowledge Management:

• Update knowledge articles in the knowledge management repository.
• Create knowledge articles on the problem, workaround solutions.
• Maintain knowledge management database.

Solution Engineering:

• Support the team for the following activities, while ramping up own knowledge of processes / methodology.
• Provide support in creating solutions for the gaps.
• Prepare first drafts on end to end solution for the client and integration plan and submit them to supervisor for review.
• Detail out customization requirements/ configuration changes required for solution implementation.
• Obtain approval and validation on solution developed.

Implementation and Testing:

• Support the team for the following activities, while ramping up own knowledge of processes / methodology.
• Carry out testing before handover to the users, test development objects and give feedback to the technical team.
• Conduct pilot of solution developed.
• Guide users in uploading data into the system.
• Create test cases based on the knowledge of the domain/product.
• Conduct system testing based on the scenarios.
• Use various testing tools as required.

Project Support:

• Support the team for the following activities, while ramping up own knowledge of processes / methodology.
• Based on requirement study and gap analysis, analyze process/framework anomalies and deficiencies and make recommendations.
• Interact with clients as and when required on basic queries.
• Assist Senior Consultants in drawing linkages between a module within the project and other modules / objects.
• Provide timely inputs or mentor other team members working on the project based on domain / product knowledge.

Documentation:

• Support the team for the following activities, while ramping up own knowledge of processes / methodology.
• Document customer requirements.
• Document the design/blueprint/functional specifications of the solution based on guidance from Senior Consultants / Team Lead.
• Upload the documents in knowledge repository for future reference.

Must Have Skills

• Salesforce Customization
• Salesforce Configuration