City Growth Manager
1 month ago
Roles & Responsibilities:
- Enabling the growth of the city, identifying avenues to grow orders and get new customers, including but not limited to new user acquisition, assortment strategy, quality of service etc.
- Cross function Liasoning; Category, Marketing Sourcing, Finance, Replenishment, Ground Operations, Vendors, administration, and General management issues including the management of staff
- Proactively identifying issues and problems before they arise
What you will do:
- Collaborate with all teams to identify assortment, marketing and other customer levers for the city
- Identify and execute interventions for best customer experience at minimum cost with key metrics on-time delivery, complete orders and orders without complaints
- Identify and - x leakages in the system - wastage, pilferage and any other areas to optimize cost
- Maintain system hygiene in inventory, order management, and other system controls
Qualifications:
- Post graduate with strong experience of 1-3 years
- Highly data-driven individual who can handle on-ground operations with as much ease as handling complicated data analysis
- Experience of operating in a fast-paced high growth environment
- Ability to multi-task and work well within a dynamic organization
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