Tele calling

4 weeks ago

Agra, India Hc Industries Full time
Job Requirements

Post Title: Telecaller Opportunity at HC INDUSTRIES - BPO / Customer Care Job in Agra, Uttar Pradesh

Job Title: Telecaller

Company Name: HC INDUSTRIES

Location: Agra, Uttar Pradesh

Salary: â¹11,000 - â¹20,000/month

Qualification: 12th Standard / PUC

Job Type: Full Time

Shift: Day Shift

Working Days: 6 Days/week

Experience: Fresher

Gender: Both (All genders welcome)

Skills Required: Customer Care

Other Requirements: Aadhaar Card

Verified Employer: Yes (Verification Check Completed)


Job Description:

Are you a motivated individual with a passion for customer service? Join HC INDUSTRIES in Agra as a Telecaller and be part of our BPO / Customer Care team. As a Telecaller, you will play a crucial role in connecting with customers, addressing their inquiries, and ensuring their satisfaction through effective communication and support.


Key Responsibilities:

  • Engage with customers over the phone, providing assistance and addressing their concerns.
  • Maintain a friendly and empathetic approach while interacting with customers.
  • Document customer interactions accurately for reference and analysis.
  • Collaborate with team members to achieve customer service goals.

Qualifications and Skills:

  • Minimum educational qualification of 12th Standard / PUC.
  • Strong customer care skills with a genuine desire to help customers.
  • Excellent verbal communication skills.
  • Fresher candidates are welcome to apply.

Benefits:

  • Competitive monthly salary ranging from â¹11,000 - â¹20,000.
  • Day shift schedule for a work-life balance.
  • Opportunities for skill development and career growth.
  • Be part of a dynamic and supportive team environment.
  • Contribute to enhancing customer satisfaction and building strong relationships.

FAQs:

Q. What is the role of a Telecaller at HC INDUSTRIES?

A. As a Telecaller, you will engage with customers over the phone, address their inquiries, and provide support to ensure their satisfaction.


Q. What are the working hours?

A. This is a full-time position with day shifts, operating 6 days a week.


Q. Is prior experience required for this role?

A. No, we welcome fresher candidates to apply for this position.


Q. What qualifications are necessary?

A. A minimum educational qualification of 12th Standard / PUC is required.


Q. Are both genders welcome to apply?

A. Yes, we encourage candidates of all genders to apply for this role.


Q. Are there any specific document requirements?

A. Applicants need to have a valid Aadhaar Card.


Q. Is HC INDUSTRIES a verified employer?

A. Yes, we are a verified employer committed to providing a reliable and professional work environment.



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