Tele calling

1 month ago

Agra, India Ocean Holidayz Full time
Job Requirements

Post Title: Customer Care (Chat Process) Opportunity at Ocean holidayz - BPO / Customer Care Job in Agra, Uttar Pradesh

Job Title: Customer Care (Chat Process)

Company Name: Ocean holidayz

Location: Agra, Uttar Pradesh

Salary: â¹15,000 - â¹20,000/month

Qualification: 10th Standard / SSLC

Job Type: Full Time

Shift: Day Shift

Working Days: 6 Days/week

Experience: Fresher

Gender: Female

Skills Required: Basic English

Other Requirements: Aadhaar Card

Verified Employer: Yes (Verification Check Completed)


Job Description:

Join the Ocean holidayz team as a Customer Care professional in Agra and provide excellent support through our chat process. As a Customer Care representative, you'll engage with customers via chat, assisting them with inquiries and ensuring their positive experience.


Key Responsibilities:

  • Respond to customer inquiries and resolve issues through chat.
  • Utilize your communication skills and basic English proficiency.
  • Provide accurate information and ensure customer satisfaction.
  • Collaborate with team members to enhance the chat process.

Qualifications and Skills:

  • Minimum educational qualification of 10th Standard / SSLC.
  • Strong communication skills with a basic understanding of English.
  • Freshers with a passion for delivering exceptional customer care are encouraged to apply.

Benefits:

  • Competitive monthly salary ranging from â¹15,000 - â¹20,000.
  • Day shift schedule for a balanced work-life routine.
  • Work 6 days a week, contributing to our customer care excellence.
  • Join a company dedicated to enhancing customer experiences.
  • Opportunity for personal growth and skill development.

FAQs:

Q. What is the role of a Customer Care (Chat Process) representative at Ocean holidayz?

A. As a Customer Care (Chat Process) representative, you will engage with customers via chat, addressing inquiries and ensuring a positive experience.


Q. What are the working days and shift timing?

A. This is a full-time role with day shifts, operating 6 days a week.


Q. Is prior experience required for this role?

A. No prior experience is required. Freshers with a passion for customer care are encouraged to apply.


Q. What qualifications are necessary?

A. A minimum qualification of 10th Standard / SSLC is required.


Q. Is basic English proficiency necessary?

A. Yes, basic English communication skills are essential.


Q. What additional document is needed to apply?

A. Applicants need to provide a valid Aadhaar Card.



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