Associate Manager

Found in: beBee S IN - 1 month ago

Pune, India Workday Full time

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Come be a part of something big.
Workday is embarking on our next growth adventure. As our Business Technology team continues its mission to deliver unparalleled value to our business partners and customers, we are expanding our presence in the Asia-Pacific region with a new Business Technology office in Pune, India. This new office will be an essential development center to propel the growth of our company through transformational programs for Go-To-Market and Enterprise Data Analytics teams. If you want to be a part of building something big that will drive value throughout the entire global organization, then this is the opportunity for you. You will be working on top priority initiatives that span new and existing technologies - all to deliver outstanding results and experiences for our Customers and employees.

About Go-To-Market Team:
The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along with driving exceptional Customer and employee experiences. The team is responsible for developing and supporting innovative architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions with Salesforce being the primary platform alongside other cutting edge platforms like SnapLogic for Integrations, Conga/Apttus for CPQ, CLM, AWS as PaaS, Coveo Search Platform, OKTA for SSO and others

About the Role

Our Go-To-Market (GTM) Enterprise Applications team is currently looking for an Platform Associate Manager.

Job Description

  • The Associate Manager - Salesforce Platform at Workday is a part of the GTM (Go-To-Market) Platform team that is responsible for the Salesforce implementation at Workday.
  • Our team enables continuous improvements to the application and supports our Marketing, Sales, Services, Support, Finance and Legal business partners; responsibilities include responding to service requests, incidents and enhancements and driving automation to increase efficiency in business processes. The right candidate has deep technical experience in all the capabilities and functionalities of the Salesforce.com platform and a proven track record of driving best practices and processes.

Responsibilities:

  • Lead technical assessments for platform governance, assess solution approach and drive deliverables for platform stability and scalability.
  • Identify Service improvement areas, long term solutions for managing tech debt and drive resolution
  • Peer review solutions/code, mentor /guide other team members
  • Plan, execute POC for automation, long standing problems and new product adoption.
  • Deliver Production bugs, enhancements.
  • Work on scale and uplift of Salesforce monitoring solutions

Technical:

  • Software Application Troubleshooting at Application, Database, Network & Integration layers
  • Software Application Development (Bug Fixes & Enhancements) on the Salesforce platform using Object Oriented design methodologies and Salesforce technologies- Apex, Visual Force, Apex Triggers, Salesforce Integrations, APIs on
  • Salesforce Administration of the Salesforce environment; responsibilities include customizing and implementing profiles, roles, security settings, sharing rules, applications, custom objects, custom fields, page layouts, workflow, validation rules, approvals, dashboards, reports, etc.
  • Contribute in Platform Architect level initiatives and deliver outcomes.
  • Develop monitoring systems for the critical Salesforce Platform business workflows to pre-empt issues and resolve
  • Identify, develop and deliver Automation opportunities of repetitive manual tasks and Platform Engineering work.
  • Deep knowledge in E2E Architecture such L2O, OTC, CLM, Portal Management Customer and PRM.

Process:

  • Perform trend analysis, and develop action plans for improving SLAs and reducing case volume and problems
  • Incident troubleshooting, resolution and technical root cause analysis to address the problem permanently
  • Identify business risks, inefficiencies, issues and opportunities related to Salesforce platform.
  • Create documentation, maintain standardization and look for ways to continuously improve processes & procedures.

Business/Functional:

  • Develop expertise of Workday Go-To-Market business applications end-to-end
  • Develop subject matter expertise of Workday's Enterprise Applications including Integrations

About You

Basic Qualifications:

  • Bachelor's with 8+ years of experience OR MS with 6+ years in Computer Science or Information Technology
  • At least 3+ years in Enterprise Software Application Support OR At least 6+ years in Enterprise Software Application Development
  • Strong technical knowledge of enterprise software application development and enterprise application integrations (Salesforce, Apttus, MuleSoft/SnapLogic)
  • Hands on experience troubleshooting technical issues on Salesforce platform end-to-end (Application, Database, Network & Integration layers)

Non-Technical Skills:

  • Knowledge of IT service management tools and best practices(preferred)
  • Hands-on / Knowledge in middleware integration is preferred.
  • Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities.
  • Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance and instruction to users. Demonstrated ability to learn and embrace new technologies, applications, and solutions.

Other Qualifications:

  • Contribute in security audits such as SOX and Internal Audits.
  • Knowledge in proactive Monitoring tool such as Splunk, Papertrail and New Relic.
  • Working experience with Heroku, Snaplogic and Reltio

Professional Certifications:

  • Salesforce Certified Developer (Required)
  • Salesforce Certified App Builder / Salesforce Certified Administrator (Required)
  • Enterprise Integrations (MuleSoft/SnapLogic) (Preferred)
  • ITIL Foundation Certification (Preferred)
  • Apttus Product Certification (Preferred)



Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process

  • Accounts Associate

    4 days ago

    Pune, India Rahul Dang & Associate Full time

    Employer: Rahul Dang & Associates. (CA Firm), Baner, Pune. We are fastest growing organization working in Direct & Indirect Taxation, Audit & Assurance Services, Business Advisory, Corporate Services, Financial Planning Services etc. Office Location: Office No. 402, Snehraj, Near Radha Hotel, Radha Chowk, Baner, Pune-411045 Jd for Accounts associate for...

  • Revenue Associate Manager

    Found in: beBee jobs IN - 1 week ago

    Pune, Maharashtra, India iimjobs Full time

    Revenue Associate Manager Associate Manager Revenue - IndiaAs a Associate Manager Revenue, you will partner with other finance teams as necessary to support on revenue transactions and accounting issues. The role includes responsibility for deal support, reviewing contracts & providing revenue related guidance during pre-contract stage, active engagement...

  • Associate Lawyer

    14 hours ago

    Pune, India JCSS LAW Full time

    The Associate lawyer will be performing the following tasks under the supervision of the Senior Associate/ Team Lead: - Responsible for gathering information for legal cases and assisting senior associates. - Conducting and facilitating the legal research for the senior associates; - Preparing and reviewing legal documents; - Preparing case theories and...

  • Associate Portfolio Manager

    Found in: Whatjobs IN C2 - 1 week ago

    pune, India AllianceBernstein Full time

    We are looking for an Associate Portfolio Manager to join our Private Client PMG team in Pune, India. Private Client PMG supports the implementation of our private client accounts. The associate will gain an understanding of private wealth management and the customization we provide our clients to meet their financial goals such as tax aware investing...

  • Associate Portfolio Manager

    Found in: Talent IN C2 - 2 weeks ago

    Pune, India AllianceBernstein Full time

    We are looking for an Associate Portfolio Manager to join our Private Client PMG team in Pune, India.Private Client PMG supports the implementation of our private client accounts. The associate will gain an understanding of private wealth management and the customization we provide our clients to meet their financial goals such as tax aware investing and...

  • Patent Filing Managing Associate

    Found in: Talent IN C2 - 6 days ago

    Pune, India Stratjuris Law Partners Full time

    The firm is strengthening its team by recruiting a Managing Associate within the IPR division on retainership basis.A Patent Filing Managing Associate reports to a Partner. Stratjuris is Looking for people who are passionate about learning various procedures relating to Filing and Maintenance of Patent, Trademarks, Designs and Copyrights. The Candidate...

  • Associate Manager SEG

    Found in: Talent IN C2 - 2 weeks ago

    Pune, India Zones Full time

    Description Position at Zones JD Template  Job Title:Associate Manager SEG    Company Overview:  When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM  Zones is a Global...

  • Associate Manager, Solution Engineering

    Found in: Talent IN C2 - 2 days ago

    Pune, India Western Union Full time

    Associate Manager, Solution Engineering – Pune, India Would you like to be a part of great work happening in Western Union and enabling the vision of making the digital banking, cross-currency, cross-border money movement seamless for our customers? Are you interested in joining a globally diverse organization where our unique contributions are...

  • Associate Manager, Solution Engineering

    Found in: Whatjobs IN C2 - 20 hours ago

    pune, India Western Union Full time

    Associate Manager, Solution Engineering – Pune, India Would you like to be a part of great work happening in Western Union and enabling the vision of making the digital banking, cross-currency, cross-border money movement seamless for our customers? Are you interested in joining a globally diverse organization where our unique contributions are...

  • Pharmacovigilance Associate

    2 weeks ago

    Pune, India Refined Reports Data Full time

    A pharmacovigilance associate ensures compliance with applicable regulations or standard operating procedures; specialises in drug safety management, clinical trials and medical supervision. - Responsible for conducting, monitoring or reporting regular pharmacovigilance developments and supervising the processes related to ensuring drug effectiveness and...

  • Associate Manager, Financial Planning

    Found in: Whatjobs IN C2 - 2 weeks ago

    pune, India Cornerstone OnDemand Full time

    We're looking for a Associate Manager, Financial Planning & Analysis This role is Office Based   Associate Manager FP&A – India As an Associate Manager FP&A, you will be FP&A partner for India leadership team. This role requires Financial planning and Analysis support for India business of Cornerstone. The ideal candidate will...

  • Associate Manager, Financial Planning

    Found in: Talent IN C2 - 2 weeks ago

    Pune, India Cornerstone OnDemand Full time

    We're looking for a Associate Manager, Financial Planning & Analysis This role is Office Based   Associate Manager FP&A – India As an Associate Manager FP&A, you will be FP&A partner for India leadership team. This role requires Financial planning and Analysis support for India business of Cornerstone. The ideal candidate will have a good...

  • Associate Sales Manager

    Found in: Whatjobs IN C2 - 2 weeks ago

    pune, India Galaxy HR Solutions Full time

    Job Post: Sales Associate CTC: 8 LPA to 10LPA Location: WFH Experience: upto 5+ Years Sales Associate you will be responsible for connecting and converting prospect to paid members and improve our conversions on various of programs.That includes nurturing our prospect pre-event on social media channels.This role requires an ability to think creatively...

  • Associate Sales Manager

    Found in: Talent IN C2 - 2 weeks ago

    Pune, India Galaxy HR Solutions Full time

    Job Post: Sales AssociateCTC: 8 LPA to 10LPALocation: WFHExperience: upto 5+ Years Sales Associate you will be responsible for connecting and converting prospect to paid members and improve our conversions on various of programs.That includes nurturing our prospect pre-event on social media channels.This role requires an ability to think creatively and...

  • Associate Manager

    Found in: beBee S IN - 4 weeks ago

    Pune, India Allstate Insurance Company Full time

    Job Description The Associate Manager beyond performing complex staffing and forecasting models to drive service level and customer satisfaction results to achieve and exceed service level guarantees and smart goals, is also expected to provide innovative ideas to simplify operations. Job Responsibilities Responsible for trend analysis and opportunity...

  • Loss and Prevention Associate

    4 days ago

    Pune, India Larn Learning Solutions Full time

    **Qualification** **12th Pass / Garduate / Diploma** **Experience** **Fresher / Experienced** **Age** **18 - 27** **Salary** **11000 - 13000** **Locations** **Maharashtra** - All locations of Pune **Job Descriptions** - A loss prevention associate is responsible for monitoring the organization's daily operations, maintaining the safety and security...

  • Customer Success Associate

    2 days ago

    Pune, India Future Zone Placement Services Full time

    **Associate / Sr. Associate - US Healthcare** Job Location - **Pune** **Role & Responsibilities**: - Customer Success Associate - Dealing with Doctor & Nurses of US via call - 6 Months healthcare Experience mandatory - Excellent communication skills - Graduate only **Key Skills** - Revenue Cycle Management - AR Calling - Denial Management - Claims...

  • Business Associate

    1 day ago

    Pune, India Gallictrans Cargo Logistics Full time

    **Job Title**: Business Associate for Gallictrans Cargo Logistics Private Limited **Locations**: Maharashtra : Pune, Nashik, Aurangabad, Ahmednagar, Kolhapur, Ratnagiri, Satara Gujarat,India : Ahmadabad, Surat, Vapi Goa, India : Panjim Uttar Pradesh : Kanpur Punjab, India : Ludhiana Telangana, India : Hyderabad West Bengal, India :...

  • Associate Project Manager

    Found in: Talent IN C2 - 7 days ago

    Pune, India Ensono Full time

    About Us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and...

  • Associate Project Manager

    Found in: Whatjobs IN C2 - 7 days ago

    pune, India Ensono Full time

    About Us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and...