Associate Manager, Solution Engineering
2 weeks ago
Associate Manager, Solution Engineering – Pune, India
Would you like to be a part of great work happening in Western Union and enabling the vision of making the digital banking, cross-currency, cross-border money movement seamless for our customers? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then join Western Union as an Associate Manager, Solution Engineering.
Western Union powers your pursuit.
We recently launched digital banks and wallets in multiple markets to enhance our customers’ experiences with a cutting-edge digital Ecosystem. As the Associate Manager in the Integrations Engineering team, your primary responsibility will be to establish core digital banking and wallet solutions globally, while also mentoring and providing help to other junior associates. This role has significant relationships and responsibilities outside the local team, including working with design, technology, program, business, regions, marketing, compliance and legal.
Role Responsibilities
Demonstrate strong capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards. Execute to success through diligent planning, attention to detail, effective delegation, and efficient decision-making. Interface and collaborate with other engineers in geographically distributed development centers. Strong emphasis on customer journey, quality, performance tuning, troubleshooting, and continuous development Experience defining projects and requirements, writing user stories and acceptance criteria, and coordinating projects across teams. Experience working with technical cross-functional teams (e.g., engineering, UI/UX, Program Management, etc.) and cross-organization teams. Skilled in breaking down complex subject matters for non-technical audiences, clearly explaining ideas, creating compelling arguments, and delivering visual and verbal information for maximum impact. Independently lead the system development effort by providing vision to the team, outlining work in the backlog, and coordinating with the business owner to prioritize based on business value. Experience using agile scrum methodology drafting business requirements, prioritizing features, authoring user stories and acceptance criteria, and collaborating with cross-functional team members.Role Requirements
Overall 6+ years of professional experience . 3+ experience in managing technical and strong leadership, communication, and interpersonal skills; effective manager of people and strong team-building skills. Hands-on experience in building a microservices based architecture and platform developed and deployed at scale Hands-on experience in building a microservices based architecture and platform developed and deployed at scale. Experience with J2EE technologies, JDBC, ORM, JAXB, DevOps tools, Kafka Experience with APIs, REST/JSON, Microservices, XML, XSLT, etc Collaborate on cross-team initiatives, including Team Leads, Technical Project Managers, Enterprise Architects, and Business experts.. Experience required with agile tools and the ability to systemically apply them for consistency and agile metrics tracking. Experience and deep understanding of enterprise IT from business, technology, and operational perspectives, knowledgeable of ITIL, DevOps, Waterfall, and Scaled Agile Framework (SAFe)..
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your India specific benefits include:
Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation BenefitWestern Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
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